Operations Executive

K & W MOBILE LOO SERVICES PTE LTD; Singapore; On-site; SGD 33,000 - 58,000; Full time

Job summary

K & W MOBILE LOO SERVICES PTE LTD is seeking an Operations support professional to assist in managing delivery and servicing operations. You will help plan resources, schedules, service contracts, and handle incidents to keep workflows efficient and cost-effective.

You will conduct site visits, coordinate cross-functional teams and clients, and support drivers and crew to ensure seamless processes, on-time deliveries, and high service quality in a 5-day work week with weekend shifts.

Qualifications

• Experience in operations, logistics or facilities services.
• Strong problem-solving and decision-making skills.
• Ability to communicate with cross-functional teams and clients.

Responsibilities

• Facilitate planning of driver and crew work schedules and daily deployment of manpower.
• Coordinate transportation activities for cost-effective timely delivery.
• Manage inventory, equipment and ensure adequate stock availability.
• Guide teams to respond to incidents and emergencies on the road and on the job.
• Provide updates on incidents to appropriate person.
• Assist in resolving clients' complaints.
• Prepare monthly job reports for management.

Skills

Operations coordination

Logistics

Problem solving

Attention to detail

Job description

We, an equal opportunity employer who value diversity at our company, are looking for someone to join our Operations team. We look forward to sharing our collaborative work style, passion for the environment services.

Job Summary

Assists in managing the delivery and servicing operation duties as directed. This includes managing resources, work procedures, service contracts and work incidents.

You are required to implement and recommend operation plans to improve work processes and service quality for the company. You are able to see the bigger picture and find operational efficiencies. You will perform site visits when necessary.

You are expected to communicate with cross functional teams and clients to ensure seamless flow in our processes to maximize efficiency and minimize cost.

You are organised and capable of interacting with a diverse operation team, drivers and crew.

5-day work week as per duty roster (able to work on weekend shift)

Responsibilities:

• Facilitate planning of driver and crew work schedules and daily deployment of manpower for next day arrangements
• Coordinate transportation activities for achieving cost effective timely delivery
• Manage inventory, equipment and ensure adequate stock availability, optimizing processes to cut costs
• Guide teams to respond to incidents and emergencies on the road and on the job
• Provide updates on incidents to appropriate person
• Assist in resolving clients' complaints
• Prepare monthly job reports for management.

Requirements:

• At least 2 years of working experience preferably in the operations capacity in service, logistics or cleaning industry
• Ideally with class 3 driving license and has own vehicle
• Strong problem-solving skills and can work in a fast-paced environment
• Strong decision-making skills with keen attention to detail
• Covering of manpower if needed (may need to perform delivery task)