Operations Executive

MOTORWAY GROUP; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

MOTORWAY GROUP is seeking a diligent operations assistant in Singapore to manage vehicle parking and prep for handovers. You will handle inbound inquiries and support the operations team with deliveries, swaps, and maintenance coordination.

The role requires customer-focused communication, proficiency in MS Office, and the ability to multitask in a fast-paced setting. This is an on-site position at our Singapore premises.

Qualifications

• Customer-focused approach with strong interpersonal skills.
• Ability to communicate clearly with customers and colleagues.
• Proactive multitasking in a fast-paced environment.

Responsibilities

• Oversee vehicles parked within premises and nearby areas.
• Prepare vehicles before collection, deployment, or handover.

Skills

Customer service

Communication skills

Multitasking

Professional demeanor

Education

GCE O-Level or equivalent

Tools

MS Office

Job description

Job Responsibilities:

• Manage and oversee vehicles parked within the company premises and surrounding vicinity.

• Prepare vehicles prior to collection, deployment, replacement, or customer handover.

• Ensure all vehicles are cleaned, and ready for the next deployment.

• Report any vehicle issues, damage, or defects promptly to the Maintenance Officer.

• Update the system daily on vehicle availability and status.

• Handle phone enquiries from salespersons and customers in a professional and courteous manner.

• Attend to walk-in customers regarding maintenance matters and arrange replacement vehicles when necessary.

• Assist the Operations team with vehicle deliveries, collections, and vehicle swaps for repair or servicing purposes.

• Perform any other ad-hoc duties as assigned by the Supervisor or Manager.

Job Requirements:

• Minimum GCE N/O Level Certification or equivalent.

• Minimum 2 years of driving experience.

• Able to communicate effectively and professionally with customers and colleagues.

• Proficient in MS Office applications.

• Proactive, and capable of multitasking in a fast-paced environment.