Operations Executive
Salary: From S$3,200 per month (commensurate with experience)
Working Location: Eunos (near Paya Lebar MRT), Singapore
Working Days: 5 Days / Week
Job Responsibilities
- Oversee and coordinate daily business operations to ensure smooth workflow and efficiency.
- Monitor staff attendance, work schedules, manpower arrangements and operational performance.
- Coordinate maintenance, repairs, servicing and other operational requirements.
- Liaise with staff, suppliers, contractors, customers and external parties.
- Source quotations, coordinate purchasing and monitor operational expenses.
- Monitor sales, inventory, operating costs, wastage and productivity.
- Handle customer feedback, complaints and operational issues professionally.
- Assist with recruitment, onboarding, staff training and administrative matters.
- Support new outlet openings, renovations, projects and business expansion.
- Ensure compliance with relevant company policies, safety and regulatory requirements.
- Use AI tools to assist with research, reporting, documentation, data analysis and problem-solving.
- Identify opportunities to improve workflows, automate repetitive tasks and increase productivity.
- Prepare operational reports, maintain records and provide regular updates to management.
- Follow up on outstanding matters and ensure assigned tasks are completed on time.
- Perform other duties assigned by management.
Job Requirements
- Relevant experience in operations, administration or business support preferred.
- Strong organisational, communication and problem-solving skills.
- Able to multitask, prioritise and work independently.
- Responsible, proactive, resourceful and hands-on.
- Good coordination skills with strong attention to detail and follow-through.
- Proficient in Microsoft Office and comfortable using digital tools.
- Willing to learn and use AI tools to improve work efficiency.
- Able to work effectively with different teams and external parties.
We are looking for a proactive and resourceful individual who takes ownership of responsibilities, embraces new technology and is committed to improving operational efficiency.