Office Executive (Junior)

Success Human Resource Centre Pte Ltd; Singapore; On-site; SGD 30,000 - 36,000; Full time

Job summary

Success Human Resource Centre Pte Ltd is hiring a operations leader to report directly to the CEO. You will manage day-to-day operations across government and non-government projects, optimise workflows, and ensure service delivery meets contractual and client expectations.

You will oversee HR, compliance, tenders, risk and safety, while coordinating with the Ops team to maintain equipment and vehicles and to drive continuous improvement across all functions.

Qualifications

• Minimum Diploma in Business Admin, Management or related field.
• 2–5 years of relevant experience in operations management or leadership roles.
• Strong leadership and people-management skills; report to CEO.

Responsibilities

• Coordinate day-to-day operations across government and non-government projects administratively.
• Work with Ops team to meet contractual requirements and client expectations.
• Optimize workflow efficiency and reduce operating costs.
• Ensure proper use of digital field service management software.
• Maintain safety and maintenance of vehicles and equipment.
• Oversee recruitment with HR and external agencies; ensure safety compliance.
• Support business development with tender preparation and client meetings.
• Maintain strong client relationships and handle complaints professionally.
• Ensure compliance with ISO standards and government policies.

Skills

Leadership

People management

Cross-functional collaboration

Report writing

Public sector coordination

Education

Diploma in Business Administration or related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

- Permanent
- Up to $3,000
- Mon to Fri: 8.30am-5.30pm, Sat: 8.30am-12.30pm (Alternate Sat)
- Ubi Avenue

Job Responsibilities

Strategic Planning & Leadership

• Report directly to CEO
• Prepare performance reports for management

Operations

• Coordinate day to day operations across all government and non-government projects administratively
• Work with Ops Manager, Ops Executive and Ops Supervisors to ensure that all manpower deployment, work schedules, and service delivery meet contractual requirements and client’s expectations administratively
• Optimise workflow efficiency and reduce operational costs
• Work with Ops Manager and Ops Executive to ensure that manpower deployment is optimal and to minimise Liquidated Damages across all government and non-government projects administratively
• Ensure that all digital field service management software is effectively used
• Ensure that all operational equipment deployed at all work sites are in good working condition. To facilitate maintenance and repairs with external vendors whenever required administratively
• Work with Ops Admin team to ensure that vehicles are well maintained and serviced to ensure safety and work efficiency administratively
• Ensure that all equipment is well maintained to ensure safety and work efficiency administratively
• To handle any disputes or complaints that may arise from members of public administratively

Human Resource and Team Management

• Ensure that NEA licences for staff members are up to date and renewed administratively
• Ensure that staff members are sent for relevant courses to ensure regulatory compliance administratively
• Oversee both online and offline recruitment efforts, making sure that all recruitment campaigns are effectively carried out
• Work with both HR Executive and external HR agencies to augment manpower with part timers
• Ensure that company and safety policies and strictly followed

Business Development

• Provide support to BD team on preparation of tenders
• Work with BD team on private tenders and client presentation/negotiations
• Handle and submit all government tender bids
• Attend client meetings, tenders and minutes of meeting to be taken and updated to the management if needed

Customer Relationship & After-Sales

• Maintain strong relationship with all government and non-government clients to ensure satisfaction and contract renewal
• Handle complaints and manage service recovery in a professional manner
• Maintain and reply to all client feedback received across all digital and non-digital platforms
• Drive systematic improvements in productivity, quality standards and customer satisfaction levels, implementing best practices to enhance overall service performance

Compliance & Governance

• Work with Safety & Quality Team to ensure strict compliance with ISO standards and relevant government policies while maintaining highest standards of corporate and risk management.
• Ensure that safety policies and procedures are strictly adhered to by the operational teams across all government and non-government projects
• Assist in conducting internal audit checks with Ops Team and Safety & Quality Team to ensure strict adherence to safety policies

Administrative

• Work with Admin/Finance Team to ensure that all insurance policies are adequate to cover all government and non-government project requirements
• Ensure that all insurance policies and relevant operational licences are renewed on time
• Ensure that all minute of meetings are recorded and accurately documented
• Ensure that season parking of all company vehicles is renewed on a periodic basis
• Ensure that all vehicular summonses are promptly paid by staff members
• Ensure that all vehicular accident reports are filed and followed up with
• Work with PDPA Team to ensure that PDPC regulatory requirements are strictly adhered to in daily operations
• Verification of all Staff OT and Purchase/Parking claims
• Verification of procurement of consumables/equipment
• Work with Finance Team to ensure that payment across all government and non-government projects are timely
• Ensure that all agreements with vendors are reviewed periodically to ensure that terms and conditions are fair and favourable to the company

Period

• Permanent

Working Hours

• Mon to Fri: 8.30am-5.30pm, Sat: 8.30am-12.30pm (Alternate Sat)
• Up to $3,000

Location

• Ubi Avenue

Job Requirements

• Minimum Diploma in Business Administration, Management or related field
• At least 2-5 years of relevant experience in operations management, business development, or leadership roles
• Strong leadership and people-management skills, with ability to lead cross-functional teams
• Proficient in Microsoft Office (Word, Excel & PowerPoint); ability to prepare reports and presentations

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832 )
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183| W: www.successhrc.com.sg