Operation & Admin Executive

SKILLS DEVELOPMENT ACADEMY PTE LTD; Singapore; On-site; SGD 33,000 - 45,000; Full time

Benefits offered by this job

Performance bonuses

Medical benefits

Dental benefits

Annual leave

Job summary

Skills Development Academy Pte Ltd seeks an Operations Executive to streamline processes across our training centres and enhance the customer experience. You will oversee daily opening and closing of classes, liaise with vendors, and manage facilities and supplies.

This role emphasizes data-driven decisions using Tableau or Power BI, creating reports and dashboards, and providing analytical support to multiple departments.

Qualifications

• At least 1 year in administrative, operations, or customer service roles.
• Proficient with Microsoft Office suite.
• Willing to work in a dynamic education environment; weekend rosters may apply.

Responsibilities

• Oversee daily opening/closing of classes and liaise with internal and external stakeholders.
• Maintain facilities and handle procurement of operations supplies.
• Analyze purchasing data to optimize procurement and reduce costs.
• Create reports and dashboards to present data insights to management.
• Collaborate with departments to understand data needs and provide analytical support.
• Utilize Tableau/Power BI to visualize complex datasets.

Skills

Coordination skills

Microsoft Office

Administrative/Operations experience

Education

O Level or equivalent

Tools

Tableau

Power BI

Job description

Join Our Growing Team at Skills Development Academy as an Operations Executive!

Are you passionate about operational excellence and ready to make a significant impact in a dynamic educational environment? Skills Development Academy is expanding, and we're looking for a dedicated Operations Executive to join our team.

As an Operations Executive, you will play a crucial role in streamlining our processes, ensuring the smooth functioning of our training centers, and enhancing the overall customer experience. This expanded role offers a unique opportunity to shape the operational framework of a rapidly growing company, contributing directly to our mission of delivering top-notch training and development programs.

Benefits & Location:

• Working Location: 158 Kallang Way, #03-05 Singapore 349245 | Siemen Centre in Mid Oct
• Working Hours: 5 Day Work Week, 9:00am - 6:00pm (Including weekends, off days are rostered there would still be weekends off)
• Salary Range: $3,000.00 - $4,000.00
• Position Type: Full-Time Permanent Position (Basic + Performance Bonuses + ALs + Medical and Dental Benefits)

Job Responsibilities:

• Oversee the daily operation of opening and closing of classes, point of contact to liaise between internal and external stakeholders such as vendors (bus, catering, aircon etc)
• Upkeep of facilities, handling purchases relating to operations (food, course booklets, stationery etc)
• Contribute to the team effort by performing other job-related duties as required.
• Analyse purchasing data to optimize procurement processes and reduce costs.
• Utilize data to track facility usage and identify areas for improvement.
• Present findings and recommendations to stakeholders in a clear and concise manner.
• Work with various departments to understand their data needs and provide analytical support.
• Use data visualization tools (e.g., Tableau, Power BI) to make complex data more accessible and understandable.
• Create comprehensive reports and dashboards to present data insights to management.
• Gather data from various sources, including databases, spreadsheets, and other data repositories.
• Utilise statistical techniques and software tools to analyze large datasets.
• Develop predictive models and algorithms to forecast business outcomes.

Job Requirements:

• Candidate must possess at least "O" Level or equivalent.
• Minimum 1 year of relevant experience in an Administrative, Operations or Customer Service role
• Good follow up and coordination skills
• Proficient with Microsoft Office