Operations Coordinator (Operations Centre)

WULINK SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

WULINK SOLUTIONS PTE. LTD. is seeking an Operations Centre Administrative Coordinator to provide dedicated administrative and operational support.

You will manage communications, roster verification and telemetry monitoring to ensure smooth daily operations. Responsibilities include overseeing workflows, monitoring telemetry and system status, coordinating incident notifications with technical teams, and maintaining records of facility activities and handovers.

Qualifications

• Singapore Citizen with eligibility for required security clearances.
• Nitec or Higher Nitec certification.
• Comfortable with rotating shifts and standby days.
• Strong organizational, written and verbal communication skills.
• Proficient with standard office productivity software and administrative systems.

Responsibilities

• Oversee daily operations centre administrative workflows, roster verification, and communication logs.
• Monitor telemetry feeds and system status displays to track operational metrics and report anomalies.
• Coordinate incident response notifications and escalated situations to designated technical teams.
• Maintain comprehensive records of daily facility activities, shift handovers, and documentation.
• Provide general administrative support to ensure seamless daily operations centre coordination.

Skills

Organizational skills

Attention to detail

Written communication

Verbal communication

Time management

General administration

Education

Nitec or Higher Nitec certification

Tools

Office productivity software

Administrative systems

Job description

Job Summary

The appointed candidate will provide dedicated administrative and operational support at the Operations Centre, managing communications, roster verification, and telemetry monitoring.

Roles & Responsibilities

• Oversee daily operations centre administrative workflows, roster verification, and communication logs.


• Monitor telemetry feeds and system status displays to track operational metrics and report anomalies.


• Coordinate incident response notifications and escalated situations to designated technical teams.


• Maintain comprehensive records of daily facility activities, shift handovers, and documentation.


• Provide general administrative support to ensure seamless daily operations centre coordination.

Requirements

• Singapore Citizen and eligible to obtain necessary security clearances.


• Possess a Nitec or Higher Nitec certification.


• Comfortable working on a rotating shift schedule with scheduled standby days to support continuous operations.


• Strong organizational skills, attention to detail, and clear written and verbal communication abilities.


• Basic proficiency in using office productivity software and administrative systems.