Call Centre Operator

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 14,508 - 17,856; Full time

Job summary

A recruitment firm in Singapore is seeking a Call Centre staff to ensure smooth operations at Changi Airport. Responsibilities include monitoring equipment, liaising with stakeholders, and providing feedback to callers. Candidates should be able to perform shift duties, preferably with a background in engineering or customer service. The salary offered ranges from $1300 to $1600 depending on qualifications and experience. Interested applicants are invited to send their resumes via email.

Qualifications

• Engineering or customer service experience background preferred.
• Able to perform shift duties.

Responsibilities

• Ensure smooth and efficient operations of the Call Centre.
• Monitor Mechanical & Electrical equipment and other systems.
• Liaise with stakeholders, clients, contractors and ground staff.

Skills

Ability to multitask

Team player

Job description

Responsibilities:

• To ensure smooth and efficient operations of the Call Centre
• Monitor Mechanical & Electrical equipment and other system
• Receive and provide feedback to callers via walkie talkies, telephone and emails etc
• Liaise with stakeholders, clients, contractors and ground staffs etc
• Record and log down daily occurrences
• Report Generation and Verification

Period:

• 1-2 years

Location:

• Changi Airport

Working Hours:

• (4 days work 3 days off) and (3 days work and 4 days off)
• $1300 - $1600 (depends on qualification and experience)

Requirements:

• Able to perform shift duties
• Ability to multitask in work and good team player
• Engineering or customer service experience background preferred

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail] (Reg No: R1107386)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

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