Part-Time Ops Coordinator & Admin Support

CWCS PTE. LTD.; Singapore; On-site; SGD 2,066,000 - 3,031,000; Part time

Job summary

CWCS PTE. LTD. is seeking a Part-Time Ops Admin Assistant to support daily operations in Singapore. You will handle client, floater, and cleaner inquiries; coordinate schedules; and help maintain service standards to ensure operational excellence and customer satisfaction.

The role requires a proactive, detail-oriented individual with strong organisational and communication skills, capable of multitasking in a fast-paced environment and taking ownership of assigned tasks.

Qualifications

• Minimum 1 year experience in customer service, scheduling, coordination, or administrative support.
• Proficient in coordinating tasks and communicating with clients and team members.

Responsibilities

• Communicate effectively with clients, floaters, and cleaners across phone, chat, SMS, email, and walk-ins.
• Respond promptly and professionally to client inquiries and complaints.
• Maintain a positive and professional attitude to ensure client satisfaction.
• Schedule and coordinate cleaning assignments for cleaners and floaters.
• Monitor cleaning standards to ensure service quality meets company expectations.
• Collect and organize incoming mails and documents.
• Assist in ad hoc duties assigned by executives.

Skills

Customer service

Scheduling

Coordination

Communication

Education

GCE 'O' Level

Job description

CWCS PTE. LTD. is seeking a Part-Time Ops Admin Assistant to support daily operations in Singapore. You will handle client, floater, and cleaner inquiries; coordinate schedules; and help maintain service standards to ensure operational excellence and customer satisfaction.

The role requires a proactive, detail-oriented individual with strong organisational and communication skills, capable of multitasking in a fast-paced environment and taking ownership of assigned tasks.