Operations Coordinator

BELIFT PTE LTD; Singapore; On-site; SGD 40,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Training & development

Health & wellness

Job summary

BELIFT PTE LTD is seeking an experienced Operations Coordinator to join our team on a full-time basis. This role ensures the smooth running of daily operations and supports our business objectives with attention to detail and proactive organization.

As part of the administrative backbone, you will coordinate service, maintenance and repair activities, schedule technicians, liaise with customers, and generate reports. We offer a collaborative environment and opportunities for development.

Qualifications

• 2-3 years in admin or operations support.
• Strong organizational and time management skills.
• Proficiency in Word, Excel, Outlook.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy.
• Discretion with confidential information.
• Problem-solving mindset and proactive attitude.
• Familiarity with office management systems is a plus.

Responsibilities

• Coordinate daily service, maintenance, and repair activities.
• Schedule and assign technicians for service jobs.
• Liaise with customers to arrange appointments and provide updates.
• Monitor job progress and follow up on outstanding work.
• Prepare work orders, service reports, quotations, and related documents.
• Handle customer inquiries and service complaints.
• Maintain accurate service and customer records.
• Prepare basic operational reports and support the Operations Manager daily activities.

Skills

Organizational skills

Time management

Teamwork

Independent worker

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About us

BELIFT PTE LTD is a dynamic and growing organization committed to delivering excellence in our operations and services. We pride ourselves on fostering a collaborative work environment where our team members are valued, supported and encouraged to reach their full potential. Our company culture emphasizes efficiency, professionalism and continuous improvement, making us an attractive employer for those seeking meaningful career opportunities.

About the role

We are seeking an experienced Operations Coordinator to join our team on a full-time basis. This role is pivotal to the smooth running of our daily operations and plays a crucial part in supporting our business objectives. As Operations Coordinator, you will be the backbone of our administrative functions, ensuring that all operational processes run seamlessly and efficiently. Your attention to detail, organizational skills and proactive approach will be essential to your success in this position.

Key responsibilities

• Coordinate daily service, maintenance, and repair activities.

• Schedule and assign technicians for service jobs.

• Liaise with customers to arrange appointments and provide job updates.

• Monitor job progress and follow up on outstanding work.

• Prepare work orders, service reports, quotations, and related documents.

• Handle customer enquiries and service complaints.

• Maintain accurate service and customer records.

• Prepare basic operational reports and support the Operations Manager in daily activities.

What we're looking for

• Minimum 2-3 years of experience in an administrative or operations support role

• Strong organizational and time management skills with the ability to prioritize multiple tasks

• Proficiency in Microsoft Office Suite, particularly Word, Excel and Outlook

• Demonstrated ability to work independently and as part of a team

• Meticulous attention to detail and accuracy in all tasks

• Ability to maintain confidentiality and handle sensitive information appropriately

• Problem-solving mindset and proactive approach to identifying areas for improvement

• Familiarity with office management systems and database management is advantageous

What we offer

At BELIFT PTE LTD, we are committed to creating a supportive and rewarding workplace for our employees. We offer competitive remuneration, a comprehensive benefits package and opportunities for professional development and career growth. Our team members enjoy a collaborative work environment with access to training and development programme designed to enhance their skills and career progression. We also provide health and wellness initiatives to support the wellbeing of our staff.