Operations Associate / Assistant Associate

CKSE PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

CKSE PTE. LTD. in Singapore is seeking a capable Operations Administrator to support daily services across quality control, logistics, and staffing coordination. You will manage floater and cleaner scheduling, oversee recruitment for operations, and ensure smooth client interactions.

The role requires strong organizational skills, attention to detail, and proficiency in MS Office. You will attend site meetings, prepare reports, and provide admin support to multiple departments.

Qualifications

• Diploma or degree preferred for the role.
• Strong written and verbal communication skills.
• Excellent organizational abilities and attention to detail.
• Proficiency in MS Office and data management tools.
• Ability to multitask and meet deadlines.

Responsibilities

• Coordinate with clients, floater and cleaners via calls, messages, and emails.
• Ensure daily operations run smoothly, covering quality control and logistics.
• Deploy manpower and schedule staff per contract standards.
• Attend meetings and respond to client feedback for timely closures.
• Maintain positive client relations and professional support.
• Arrange schedules for floater/cleaner and monitor standards.
• Manage maintenance of office facilities and equipment.
• Provide administrative support to other departments as needed.
• Oversee recruitment flow for operations and partner onboarding.
• Attend site meetings and prepare reports; handle ad hoc duties.

Skills

Communication

Organization

MS Office

Data management

Multitasking

Attention to detail

Problem solving

Education

Diploma or Degree

Tools

Microsoft Office

Data management software

Job description

Work Day - 6 days

Able to work shift (Anything arise, needed to coordinate with any Team members)

Responsibilities:

• Able to communicate well/fast with client, floater and cleaner through various channels (e.g phone calls, messages Chat / SMS, emails, walk-ins).
• Ensure daily operations run smoothly. Responsible for looking after the various aspects of operations like quality control, logistics and employee arrangement.
• Manpower deployment and scheduling to help develop cleaning service operations work plans in line with contract standards and requirements.
• Attend meetings, respond to customer feedback for expeditious closure of feedback.
• Maintaining a positive, empathetic, and professional attitude toward clients at all times Responding promptly to client inquiries & complaints Ensure client satisfaction and provide professional client support.
• To arrange floater or cleaner jobs schedule and monitor cleaning standard.
• Managing the maintenance of office and facility equipment and solutions.
• Packing equipment and solutions.
• Providing administrative support to other departments or projects as needed.
• Oversee and manage the recruitment process for operation department, ensuring a constant flow of new staff joining the company.
• Maintain strong relationships with clients and ensure their satisfaction with the services
• provided.
• Need to attend site meeting with customers.
• Need to do reports.
• Assist in any ad hoc duties assigned

Requirements:

• Diploma or Degrees as prefer
• 2 years of experience as an operations administrator or in a similar position.
• Strong organizational and administrative skills.
• Excellent communication skills, both written and verbal.
• High attention to detail and a results-driven approach
• Ability to pay meticulous attention to details
• Proficiency in Microsoft Office and data management software.
• Detail-oriented with strong analytical and problem-solving skills.
• Ability to multitask