Operations Assistant

Private Advertiser; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

The Operations Assistant coordinates daily logistics and transportation activities, ensuring smooth movement of shipments and close collaboration with customers, transporters, customs authorities and internal teams.

You will handle import/export documentation, DO/BL/AWB, permits and customs declarations, support customs clearance, monitor shipments, and maintain accurate records for Singapore-Malaysia cross-border operations.

Qualifications

• Diploma in Logistics, Supply Chain Management, Business Administration, or related field.
• Minimum 2 years of working experience in logistics, freight forwarding, shipping, or transportation operations.
• Good knowledge of cross-border logistics operations, particularly between Singapore and Malaysia.
• Familiarity with Singapore Customs procedures, import and export documentation, permits, and customs clearance requirements.
• Knowledge of shipping documentation, including Delivery Orders (DO), Bill of Lading (BL), Air Waybill (AWB), Commercial Invoice, Packing List, and Customs Declaration.
• Strong communication and coordination skills.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Able to work independently and as part of a team.
• Valid work authorization for employment in Singapore.

Responsibilities

• Coordinate and monitor daily logistics and transportation activities.
• Handle import and export shipment documentation and operational processes.
• Liaise with customers, transport providers, warehouse personnel, customs brokers, and government agencies.
• Monitor shipment status and provide timely updates to customers and Management.
• Coordinate cross-border logistics operations between Singapore, Malaysia, and other countries where applicable.
• Prepare, verify, and maintain shipping documents, delivery orders, invoices, permits, and customs documentation.
• Ensure compliance with Singapore Customs regulations and other relevant statutory requirements.
• Assist in customs clearance processes and resolve shipment or documentation issues promptly.
• Coordinate with warehouse and transport teams to ensure on-time collection and delivery of cargo.
• Maintain accurate operational records and update internal systems.

Skills

Communication

Coordination

Multitasking

Teamwork

Microsoft Office

Education

Diploma in Logistics/Supply Chain/Business Admin

Job description

The Operations Assistant is responsible for coordinating daily logistics operations, ensuring the smooth movement of shipments, and providing operational support for cross-border logistics activities. The role requires close coordination with customers, transporters, customs authorities, and internal departments to ensure timely and compliant delivery of shipments.

Key responsibilities

Coordinate and monitor daily logistics and transportation activities.

Handle import and export shipment documentation and operational processes.

Liaise with customers, transport providers, warehouse personnel, customs brokers, and government agencies.

Monitor shipment status and provide timely updates to customers and Management.

Coordinate cross-border logistics operations between Singapore, Malaysia, and other countries where applicable.

Prepare, verify, and maintain shipping documents, delivery orders, invoices, permits, and customs documentation.

Ensure compliance with Singapore Customs regulations and other relevant statutory requirements.

Assist in customs clearance processes and resolve shipment or documentation issues promptly.

Coordinate with warehouse and transport teams to ensure on-time collection and delivery of cargo.

Maintain accurate operational records and update internal systems.

About you

Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.

Minimum 2 years of working experience in logistics, freight forwarding, shipping, or transportation operations.

Good knowledge of cross-border logistics operations, particularly between Singapore and Malaysia.

Familiarity with Singapore Customs procedures, import and export documentation, permits, and customs clearance requirements.

Knowledge of shipping documentation, including Delivery Orders (DO), Bill of Lading (BL), Air Waybill (AWB), Commercial Invoice, Packing List, and Customs Declaration.

Strong communication and coordination skills.

Ability to work under pressure and manage multiple priorities.

Proficient in Microsoft Office applications (Excel, Word, Outlook).

Able to work independently and as part of a team.

Valid work authorization for employment in Singapore.