Operations Admin Support Specialist (East)

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking an experienced Administrative Assistant to support education and training programs. You will handle pre-course administration, post-course certificates, participant and instructor logistics, visa arrangements, materials, and venue coordination.

The role requires 2–3 years in course administration or operations, proficiency with MS Office and Excel, and a strong eye for detail.

Qualifications

• Discipline in Business Administration, Hospitality, Tourism or Aviation Management is a plus.
• At least 2-3 years of experience in course or training administration, events, or operations support.
• Experience in an education, training institute or government setting is preferred.
• Experience handling international participants, including visa applications, travel bookings and accommodation, is an advantage.
• Familiarity with finance and admin processes such as claims, payments, expense reconciliation and procurement; exposure to public-sector procurement is a plus.

Responsibilities

• Assist with processing course applications and registrations.
• Handle participant enquiries and maintain supporting documentation.
• Coordinate visa applications and travel arrangements.
• Prepare course materials, participant packs and learning resources.
• Support administrative arrangements for instructors, including travel and logistics.
• Assist with venue coordination and logistics.
• Issue certificates and course completion documents.
• Maintain participant databases and records.
• Process instructor claims and honorarium payments.
• Serve as an administrative point of contact for course participants.
• Coordinate accommodation requests and local transport arrangements.
• Manage routine requests and administrative matters.
• Provide information and support relating to course logistics.
• Track and reconcile school-related expenses.
• Process payments, claims and supporting documentation.
• Maintain financial records and administrative files.

Skills

MS Office

Attention to detail

Organisational skills

Communication

Education

Diploma in Business Administration

Tools

SAP

LMS

Registration database

Job description

Job Scope:

Pre-Course Administration

• Assist with processing course applications and registrations.
• Handle participant enquiries and maintain supporting documentation.
• Coordinate visa applications and travel arrangements.
• Prepare course materials, participant packs and learning resources.
• Support administrative arrangements for instructors, including travel and logistics.
• Assist with venue coordination and logistics.

Post-Course Administration

• Assist with the issuance of certificates and course completion documents.
• Maintain participant databases and records.
• Process instructor claims and honorarium payments.

Participant and Instructor Administration

• Serve as an administrative point of contact for course participants.
• Assist to coordinate accommodation requests and local transport arrangements.
• Manage routine requests and administrative matters.
• Provide information and support relating to course logistics.

Administrative and Financial Processing

• Support scheduling and coordination of courses.
• Track and reconcile school-related expenses.
• Process payments, claims and supporting documentation.
• Maintain financial records and administrative files.
• Coordinate with internal stakeholders on finance, procurement and administrative matters.

Requirements:

• Discipline in Business Administration, Hospitality, Tourism or Aviation Management is a plus.
• At least 2-3 years of experience in course or training administration, events, or operations support.
• Experience in an education, training institute or government setting is preferred.
• Experience handling international participants, including visa applications, travel bookings and accommodation, is an advantage.
• Familiarity with finance and admin processes such as claims, payments, expense reconciliation and procurement. Exposure to public-sector procurement and finance procedures is a plus.
• Strong organisational skills, with the ability to manage several courses and deadlines at once.
• Very good attention to detail and accuracy with records, certificates and financial documents.
• Clear, professional written and spoken language, with confidence dealing with instructors, overseas participants and internal stakeholders.
• Service-oriented, approachable and patient with routine enquiries and requests.
• Comfortable working with people.
• Proficient in MS Office, especially Excel for tracking and reconciliation. Experience with a learning management system (LMS), registration database or finance system (e.g. SAP) is an advantage.
• Good team player who can also work independently and use initiative.
• Discreet with confidential participant and financial information.
• Flexible to support course days that may start early or end late.

Working hours: Mondays to Fridays 08:30am to 6.00pm

Contract Duration: 6 + 6 months

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI