Admin & Operations Executive

THT ACADEMY PTE. LTD.; Singapore; On-site; SGD 29,000 - 42,000; Full time

Job summary

THT ACADEMY PTE. LTD. in Singapore is seeking an Administrative Assistant to support learners with enquiries, registrations, and funding queries, and to help maintain accurate records.

You will coordinate with trainers and learners, prepare course materials, set up classrooms, and assist with digital platforms. The role requires attention to detail, compliance, and the ability to travel between training venues when needed.

Qualifications

• 1–2 years of relevant experience in training providers or education environments.
• Proactive with initiative and seeks approvals before actions.
• Strong attention to detail and accuracy in documentation and compliance.
• Good interpersonal and communication skills.

Responsibilities

• Handle learner enquiries on courses, registration, funding and general support.
• Process enrolment, payments, and maintain learner records.
• Support daily training operations and coordinate with trainers and learners.
• Prepare course materials, classroom setup, and training resources.
• Provide basic training support and assist with digital platforms.
• Ensure all course documents are complete, accurate, and compliant.
• Escalate issues to Centre Manager when outside scope.
• Travel between training venues when required.

Skills

Proactive

Interpersonal skills

Detail-oriented

Multitasking

Independent worker

Team player

Willingness to learn

Education

Nitec or Diploma or equivalent

Tools

Microsoft Office

Job description

Duties and Responsibilities:

• Handle learner enquiries on courses, registration, funding (e.g. SkillsFuture Credit) and general support


• Process enrolment, payments, and maintain accurate learner records


• Support daily training operations and coordinate with trainers and learners


• Prepare course materials, classroom setup, and training resources


• Provide basic training support and assist with digital platforms (e.g. attendance, forms, systems)


• Ensure all course documentation are complete, accurate, and compliant


• Perform post-course checks and follow up to rectify incomplete records before submitting documents to HQ


• Maintain proper filing, inventory, and records for audit readiness


• Ensure compliance with SSG requirements and timelines


• Maintain training centre readiness and report issues when required


• Support team operations and provide coverage when needed


• Redirect enquiries or update Centre Manager when required


• Follow company policies, maintain confidentiality, and seek approval when required


• Any other duties assigned within reasonable scope of the role


• Escalate issues beyond scope to Centre Manager

Requirements:

• At least 1-2 years relevant work experience (training provider or education environment preferred)


• Nitec / Diploma or equivalent


• Proactive with initiative, while seeking approval before implementation


• Good interpersonal and communication skills


• Detail-oriented with strong accuracy in documentation and compliance work


• Responsible, responsive, and able to manage multiple tasks


• Able to work independently and as a team player


• Willing to learn and adapt in a dynamic environment


• Comfortable with basic physical tasks (e.g. classroom setup)


• Basic proficiency in Microsoft Office (Excel, Word)


• Comfortable using or learning digital tools and systems


• Willing to travel between training venues when required