Course Coordinator

WHIZ LINK MANPOWER; Singapore; Hybrid; SGD 23,000 - 38,000; Full time

Benefits offered by this job

Hybrid work arrangement

Performance bonus

Benefits package

Job summary

WHIZ LINK MANPOWER is seeking a Course Coordinator to manage end-to-end administration of training programmes across Southeast Asia and Pacific channels, coordinating physical and virtual sessions.

You will handle logistics, prepare materials, manage records and certificates, support trainers, and act as primary contact for participants and clients. A hybrid work arrangement with some WFH and onsite duties is offered.

Qualifications

• Experience in coordinating training programmes or events.
• Strong organizational and time-management skills.
• Excellent communication with clients and participants.

Responsibilities

• Coordinate end-to-end administration of training programmes across SEA and Pacific regions.
• Facilitate physical and virtual training sessions for smooth delivery.
• Plan logistics, training materials, venues, virtual platforms, attendance records, certificates.
• Maintain accurate training records and timely updates in internal systems.
• Support trainers and subject matter experts before, during and after training delivery.
• Serve as the primary contact for participants, clients, trainers and internal stakeholders.

Skills

Coordination

Administration

Stakeholder management

Client relations

Sales support

Process improvement

Job description

Course Coordinator - European MNC

Yearly renewable contract with benefits and bonus

To start work in Jan 2027
Salary: $3400 max
5 days work week
8.30am - 5.30pm (Mon-Fri) / work from home 2 days per week (1pm to 10pm)
Location: Science Park

Academy Operations & Course Administration

• Coordinate and manage the end-to-end administration of training programmes across the Southeast Asia and Pacific region.
• Facilitate both physical and virtual training courses to ensure smooth and professional programme delivery.
• Plan and prepare course logistics, including training materials, venue arrangements, virtual meeting platforms, attendance records, certificates and participant communications.
• Maintain accurate training records and ensure timely updates in internal systems and databases.
• Support trainers and subject matter experts before, during and after training delivery.

Client & Stakeholder Management

• Serve as the primary point of contact for training participants, clients, trainers and internal stakeholders.
• Respond to enquiries related to courses, schedules, registrations and training requirements in a timely and professional manner.
• Build and maintain strong relationships with customers to ensure a positive training experience and high customer satisfaction.
• Coordinate training arrangements with corporate clients and support customised learning solutions where required.

Sales & Marketing Support

• Support the promotion of Academy programmes through e-mail campaigns, social media posts and other marketing activities.
• Assist in identifying training opportunities and generating leads through customer engagement.
• Prepare course brochures, promotional materials and training-related communications.
• Monitor course registrations and contribute to initiatives that maximise course attendance and revenue.

Financial & Administrative Support

• Prepare training confirmations, invoices and other training-related documentation.
• Monitor payment status and support invoice activities with clients and internal finance teams.
• Ensure proper filing and documentation in accordance with company quality and compliance requirements.

Continuous Improvement

• Collect and analyse participant feedback to identify opportunities for improving training quality and customer experience.
• Support the development and enhancement of Academy processes, systems and training offerings.
• Contribute to projects and initiatives that support the growth of the Maritime Academy business.