Operational Excellence & Due Diligence Lead

AIA; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

AIA Investment Management is seeking a Business Manager to partner with Investment, Operations and Corporate Support teams to strengthen operational due diligence, outsourcing governance and risk oversight. You will redesign and implement process improvements, drive efficiency and ensure audit readiness across the operating model.

You will coordinate with cross-functional stakeholders and executives to align on strategic initiatives, monitor KPIs, and support talent development while maintaining

Qualifications

• 7+ years of Management Consulting and/or Project Management experience.
• Strong understanding of private and public investment markets and end-to-end investment processes.
• Excellent organizational, presentation and communication skills.
• Ability to manage multiple changing priorities.
• Project and change management experience.
• Independent and self-driven.

Responsibilities

• Conduct process mapping, gap analysis, and root cause reviews across Investment, Operational and Support functions.
• Recommend and implement process enhancements to improve efficiency and reduce risk.
• Support COO Office in preparing operational risk and control updates for governance forums.
• Coordinate small-scale initiatives or process pilots within Investment, Operational and Support functions.
• Track operational performance metrics for the COO Office."
• Support internal AIAIM communications from the COO’s office for consistent messaging.
• Assist in talent development initiatives and succession planning with HR.
• Support COO in Contract Ownership to maintain vendor and stakeholder relationships.
• Monitor and track progress of business plans and KPIs.
• Coordinate management meetings, track action items, and ensure timely follow-up.
• Prepare briefing materials, presentations, and reports for internal/external stakeholders.
• Develop dashboards, KPIs, and management reporting frameworks.
• Act as liaison between the COO office and internal departments.

Skills

Management Consulting

Project Management

Investment markets knowledge

Communication skills

Organizational skills

Presentation skills

Job description

AIA Investment Management is seeking a Business Manager to partner with Investment, Operations and Corporate Support teams to strengthen operational due diligence, outsourcing governance and risk oversight. You will redesign and implement process improvements, drive efficiency and ensure audit readiness across the operating model.

You will coordinate with cross-functional stakeholders and executives to align on strategic initiatives, monitor KPIs, and support talent development while maintaining