Operation Manager (Cleaning Operations & Business Development)

WSH Experts Pte Ltd; Singapore; On-site; SGD 40,000 - 54,000; Full time

Job summary

WSH Experts Pte Ltd is seeking a Cleaning Operations Supervisor in Singapore to manage daily cleaning operations across multiple sites, ensure contract KPIs are met, and supervise rostering and deployment of cleaning staff. The role involves site inspections, safety and regulatory compliance, and handling client feedback.

You will prepare operational reports, explore new business opportunities, and support tender submissions while building strong relationships with clients for contract renewals.

Responsibilities

• Manage daily cleaning operations across multiple sites
• Ensure service quality meets contract requirements and KPIs
• Supervise cleaning supervisors and cleaning staff, including rostering and deployment
• Conduct site inspections and handle client feedback or complaints
• Ensure compliance with safety, hygiene, and regulatory standards
• Prepare operational and incident reports
• Identify and bring in new cleaning business opportunities
• Conduct site surveys, prepare quotations, and support tender submissions
• Build strong relationships with clients and support contract renewals

Job description

Job Description

Key Responsibilities

• Manage daily cleaning operations across multiple sites
• Ensure service quality meets contract requirements and KPIs
• Supervise cleaning supervisors and cleaning staff, including rostering and deployment
• Conduct site inspections and handle client feedback or complaints
• Ensure compliance with safety, hygiene, and regulatory standards
• Prepare operational and incident reports
• Identify and bring in new cleaning business opportunities
• Conduct site surveys, prepare quotations, and support tender submissions
• Build strong relationships with clients and support contract renewals

Monday to Friday: 8.30 AM to 6.00 PM

Working Location : 80 Bendemeer road