Onsite Systems Field Support Engineer

Tunity Technologies Pte Ltd; Singapore; On-site; SGD 48,000 - 62,000; Full time

Job summary

Tunity Technologies Pte Ltd is seeking a responsible System Field Support Engineer to provide on-site technical support for customers, taking ownership from investigation to closure.

You will troubleshoot hardware, software, networking, and peripherals, travel to customer sites, install and test equipment, and coordinate with internal teams for complex issues. Fresh graduates with hands-on attitude are welcome, training provided.

Qualifications

• Diploma or Degree in IT, Computer Engineering, Electronics, Mechatronics or related discipline.
• Some experience in IT support, field service, system support or hardware troubleshooting preferred.
• Basic knowledge of Windows, networking, hardware peripherals and software applications.

Responsibilities

• Attend customer sites to troubleshoot and resolve hardware, software, systems, connectivity and equipment issues.
• Diagnose problems and identify root causes.
• Support installation, configuration, testing, and maintenance of equipment.

Skills

Hands-on attitude

Clear communication

Willingness to travel

Education

Diploma/degree in IT or related

Tools

RFID

Barcode

IoT

Handheld computers

Printers

Job description

Tunity Technologies Pte Ltd is seeking a responsible System Field Support Engineer to provide on-site technical support for customers, taking ownership from investigation to closure.

You will troubleshoot hardware, software, networking, and peripherals, travel to customer sites, install and test equipment, and coordinate with internal teams for complex issues. Fresh graduates with hands-on attitude are welcome, training provided.