Onsite IT Support Engineer – End-User Expert (Singapore)

MTS Global Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading IT support provider in Singapore is seeking a dedicated IT support professional with 2 years of experience. The role requires strong technical proficiency across Windows, Linux, and macOS, along with advanced troubleshooting skills and knowledge of networking concepts. Candidates with certifications such as CompTIA A+ or Network+ will be favored. Excellent communication and customer service skills are essential. Join to provide impactful technical support in a collaborative environment.

Qualifications

• 2 years of experience in providing dedicated IT support, particularly end-user support.
• Ability to learn to support specialized scientific applications.
• Strong communication competency in both written and spoken English.

Responsibilities

• Provide end-user support across multiple operating systems.
• Demonstrate troubleshooting skills for IT issues.
• Manage technical escalations effectively.

Skills

Technical proficiency in Windows

Technical proficiency in Linux

Technical proficiency in macOS

Advanced troubleshooting skills

Knowledge of networking concepts

Customer service skills

Problem-solving skills

Education

Certifications such as CompTIA A+ or Network+

Microsoft Certified: Modern Desktop Administrator Associate

Tools

Microsoft Office / Microsoft 365

SAP ERP Systems (e.g., S/4 HANA, ARIBA)

VPN software

Patch Management Software

Anti-virus software

Job description

A leading IT support provider in Singapore is seeking a dedicated IT support professional with 2 years of experience. The role requires strong technical proficiency across Windows, Linux, and macOS, along with advanced troubleshooting skills and knowledge of networking concepts. Candidates with certifications such as CompTIA A+ or Network+ will be favored. Excellent communication and customer service skills are essential. Join to provide impactful technical support in a collaborative environment.