Onsite IT Engineer: 24/7 Rugged Laptop Support

MAESTRO HUMAN RESOURCE PTE. LTD.; Singapore; In loco; SGD 24.000 - 32.000; Tempo pieno

Descrizione del lavoro

MAESTRO HUMAN RESOURCE PTE. LTD. is seeking a IT infrastructure support professional to maintain and troubleshoot ruggedized laptops and handle FRACA cases under SLA. The role includes quarterly maintenance, OS patching, SEP updates, and application updates, with 24/7 shift coverage as needed.

Candidates should have a Diploma in IT and at least 1 year of IT infrastructure experience. On-site work at AMK area is required; only Singaporeans may apply.

Competenze

• Diploma in IT required.
• At least 1 year experience in IT infrastructure.
• 5 day workweek, on-site in AMK area.
• Singaporean only.

Mansioni

• Maintain and troubleshoot customer ruggedized laptops when faults occur.
• Handle FRACA cases and respond to site issues per SLA.
• Perform quarterly Preventive Maintenance activities including OS patching, SEP updates, and application updates.
• Support customer service requests and technical issues.
• Perform shift duties on a 24/7 basis as required.

Conoscenze

IT infrastructure

Customer support

Troubleshooting

Formazione

Diploma in IT

Descrizione del lavoro

MAESTRO HUMAN RESOURCE PTE. LTD. is seeking a IT infrastructure support professional to maintain and troubleshoot ruggedized laptops and handle FRACA cases under SLA. The role includes quarterly maintenance, OS patching, SEP updates, and application updates, with 24/7 shift coverage as needed.

Candidates should have a Diploma in IT and at least 1 year of IT infrastructure experience. On-site work at AMK area is required; only Singaporeans may apply.