On-Call Infrastructure Support Engineer

NTC INTEGRATION (PTE) LTD; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

NTC INTEGRATION (PTE) LTD is seeking an Infrastructure Support Engineer to perform routine operations and on-call maintenance. You will monitor performance, troubleshoot issues, and work with a team to keep systems secure and available.

The role requires hands-on experience with Windows and Linux servers, virtualization (VMware, Hyper-V), AD/RDS, and Microsoft 365. You will document changes and contribute to service improvements while supporting a 24/7 on-call schedule.

Qualifications

• Must have 2–3 years of experience deploying and maintaining Server, Storage and Backup solutions in Windows & Linux environments.
• Experience in administration of Microsoft Server, SQL Server, Reporting Server.
• Experience in administration of Virtualization environments (VMware and Microsoft Hyper-V).
• Experience in administration of AD, RDS and system troubleshooting.
• Experience in administration of Email System (Microsoft 365) and Troubleshooting.

Responsibilities

• Oversee infrastructure operations and ensure IT standards and procedures are followed.
• Assist with monitoring daily infrastructure traffic and performance.
• Configure infrastructure and related computing environments including hardware and software.
• Maintain documentation of maintenance, tests and optimisation procedures.
• Resolve infrastructure-related incidents as first point of contact and escalate when needed.

Skills

Team player

Customer service

Interpersonal communication

Adaptability

Self-motivated

Education

Diploma/Degree in Computer Science or IT

Tools

Microsoft Server

SQL Server

Reporting Server

VMware

Microsoft Hyper-V

Active Directory (AD)

RDS

Microsoft 365

End User Computing (EUC)

Job description

NTC INTEGRATION (PTE) LTD is seeking an Infrastructure Support Engineer to perform routine operations and on-call maintenance. You will monitor performance, troubleshoot issues, and work with a team to keep systems secure and available.

The role requires hands-on experience with Windows and Linux servers, virtualization (VMware, Hyper-V), AD/RDS, and Microsoft 365. You will document changes and contribute to service improvements while supporting a 24/7 on-call schedule.