Omnichannel Retail Operations Lead

Gramercy Music (S) Pte Ltd; Singapore; On-site; SGD 38,000 - 54,000; Full time

Job summary

Gramercy Music (S) Pte Ltd is seeking a hands-on Retail Operations Executive to oversee store, warehouse, and fulfilment activities. The role spans retail floor duties, inventory management, e‑commerce, and dealer order fulfilment, requiring practical organization and versatility.

You will be on-site five days a week, communicate in English and Mandarin with dealers, and handle stock controls, quotations, and records.

Qualifications

• Strong written and spoken English; able to handle correspondence independently.
• Mandarin proficiency required for regular communication with Mandarin-speaking dealer base.
• Proficiency in Excel; comfortable with sorting, filtering, basic formulas, and pivot tables.

Responsibilities

• Manage shop opening and closing duties including cash tally, POS readiness, and shop presentation.
• Assist with receiving shipments and stock placement; organize store and stock locations.
• Maintain store front merchandising, restocking, and displays; keep warehouse clean and safe.
• Conduct routine stock counts and ensure inventory accuracy across all channels (retail, e‑commerce, dealer).
• Investigate discrepancies and implement corrective actions; process e‑commerce and dealer orders with accurate documentation.

Skills

English proficiency

Mandarin proficiency

Excel

Tools

Excel

Job description

Gramercy Music (S) Pte Ltd is seeking a hands-on Retail Operations Executive to oversee store, warehouse, and fulfilment activities. The role spans retail floor duties, inventory management, e‑commerce, and dealer order fulfilment, requiring practical organization and versatility.

You will be on-site five days a week, communicate in English and Mandarin with dealers, and handle stock controls, quotations, and records.