Ocean Freight Operations Manager

REVUP CONSULTING PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

REVUP CONSULTING PTE. LTD. in Singapore seeks an experienced Ocean Freight Operations Manager to oversee daily ocean freight operations including FCL/LCL shipments, feeder connections, trucking, and haulage. You will lead the operations team to maintain service excellence and cost efficiency.

The role requires strong leadership, planning and problem-solving skills, and a proven track record in ocean freight, with focus on regulatory compliance and customer satisfaction.

Qualifications

• Diploma or degree in logistics, supply chain, shipping, or related field.
• Minimum 5 years in ocean freight or freight forwarding, with supervisory experience.
• Strong knowledge of FCL/LCL, feeder operations, container haulage, and shipping documentation.
• Excellent leadership, communication, negotiation and problem-solving skills.
• Strong planning, cost control, and customer service capabilities.

Responsibilities

• Oversee import and export ocean freight operations, including FCL/LCL shipments and feeder connections.
• Manage shipping lines, NVOCCs, feeder operators, trucking vendors, and overseas agents.
• Supervise container trucking, shipment schedules, documentation, customs clearance, and regulatory compliance.
• Lead and develop the operations team to achieve targets and service standards.
• Monitor operational costs, job profitability, detention, demurrage, and overall cost efficiency.
• Handle customer escalations and resolve operational issues promptly.
• Monitor KPIs, prepare operational reports, and implement process improvements.

Skills

Leadership

Cost control

Customer service

Communication

Negotiation

Problem-solving

Operational planning

Education

Diploma or degree in Logistics/Supply Chain/Shipping

Job description

Ocean Freight Operations Manager

We are seeking an experienced Ocean Freight Operations Manager to oversee daily ocean freight operations, including FCL/LCL shipments, feeder operations, trucking and haulage. The successful candidate will lead the operations team, ensure service excellence, optimise costs, and maintain strong relationships with customers and business partners.

Key Responsibilities

• Oversee import and export ocean freight operations, including FCL/LCL shipments and feeder connections.


• Manage shipping lines, NVOCCs, feeder operators, trucking vendors, and overseas agents.


• Supervise container trucking, shipment schedules, documentation, customs clearance, and regulatory compliance.


• Lead and develop the operations team to achieve operational targets and service standards.


• Monitor operational costs, job profitability, detention, demurrage, and overall cost efficiency.


• Handle customer escalations and resolve operational issues promptly.


• Monitor KPIs, prepare operational reports, and implement process improvements.

Requirements

• Diploma or Degree in Logistics, Supply Chain Management, Shipping, or a related field.


• Minimum 5 years of relevant ocean freight or freight forwarding experience , including supervisory or managerial responsibilities.


• Strong knowledge of FCL/LCL, feeder operations, container haulage, and shipping documentation.


• Excellent leadership, communication, negotiation, and problem-solving skills.


• Strong operational planning, cost control, and customer service capabilities.

Referrals are welcome!

EA Licence No.: 22S1193

EA Registration No.: R1659926