Lead Ocean Freight Ops Manager - Drive Cost & Service

REVUP CONSULTING PTE. LTD.; Singapore; Vor Ort; SGD 90.000 - 130.000; Vollzeit

Zusammenfassung

REVUP CONSULTING PTE. LTD. in Singapore seeks an experienced Ocean Freight Operations Manager to oversee daily ocean freight operations including FCL/LCL shipments, feeder connections, trucking, and haulage. You will lead the operations team to maintain service excellence and cost efficiency.

The role requires strong leadership, planning and problem-solving skills, and a proven track record in ocean freight, with focus on regulatory compliance and customer satisfaction.

Qualifikationen

• Diploma or degree in logistics, supply chain, shipping, or related field.
• Minimum 5 years in ocean freight or freight forwarding, with supervisory experience.
• Strong knowledge of FCL/LCL, feeder operations, container haulage, and shipping documentation.
• Excellent leadership, communication, negotiation and problem-solving skills.
• Strong planning, cost control, and customer service capabilities.

Aufgaben

• Oversee import and export ocean freight operations, including FCL/LCL shipments and feeder connections.
• Manage shipping lines, NVOCCs, feeder operators, trucking vendors, and overseas agents.
• Supervise container trucking, shipment schedules, documentation, customs clearance, and regulatory compliance.
• Lead and develop the operations team to achieve targets and service standards.
• Monitor operational costs, job profitability, detention, demurrage, and overall cost efficiency.
• Handle customer escalations and resolve operational issues promptly.
• Monitor KPIs, prepare operational reports, and implement process improvements.

Kenntnisse

Leadership

Cost control

Customer service

Communication

Negotiation

Problem-solving

Operational planning

Ausbildung

Diploma or degree in Logistics/Supply Chain/Shipping

Jobbeschreibung

REVUP CONSULTING PTE. LTD. in Singapore seeks an experienced Ocean Freight Operations Manager to oversee daily ocean freight operations including FCL/LCL shipments, feeder connections, trucking, and haulage. You will lead the operations team to maintain service excellence and cost efficiency.

The role requires strong leadership, planning and problem-solving skills, and a proven track record in ocean freight, with focus on regulatory compliance and customer satisfaction.