General Manager (Ocean Freight)

TCI Express Pte Ltd; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

TCI Express Pte Ltd is seeking a seasoned Ocean Freight Sales Leader to drive growth across global trade lanes. You will own the SGD 2 million monthly target, lead strategic initiatives, and manage end-to-end import/export operations with a focus on service excellence.

Ideal candidate brings 10+ years in ocean freight, leadership experience, and strong networks with shipping lines and freight forwarders to maximise revenue and profitability. Singapore-based role with global scope.

Qualifications

• Bachelor’s degree in a related field with strong domain knowledge.
• Track record of driving ocean freight growth, sales and profitability.
• Deep knowledge of Incoterms, customs, import/export docs and regulatory compliance.
• Extensive network with shipping lines, freight forwarders and agents.
• Proven leadership in senior management roles with strategic focus.
• Excellent negotiation, communication and stakeholder management skills.
• Ability to lead cross-functional teams in a fast-paced environment.

Responsibilities

• Develop and execute strategic sales initiatives to grow Ocean Freight and achieve targets.
• Own the SGD 2 million monthly sales target, including planning and pipeline development.
• Identify new business opportunities and expand existing customer accounts.
• Build and maintain relationships with customers, lines, NVOCCs and agents.
• Lead negotiations on contracts, pricing, tenders, and commercial agreements.
• Review major quotations, tenders, and new customer accounts.
• Monitor market trends, freight rates, and competitor activities.
• Oversee end-to-end ocean freight operations, ensuring efficiency and satisfaction.
• Establish and improve SOPs, service standards and compliance with regulations.

Skills

Leadership

Negotiation

Communication

Stakeholder management

Analytical thinking

Problem solving

Cross-functional teamwork

Strategic thinking

Team leadership

Education

Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, Maritime Studies, or a related discipline

Tools

Freight forwarding systems

Microsoft Office

Logistics management software

Job description

About the role

Lead and oversee the overall Ocean Freight business, with full accountability for sales growth, achievement of monthly sales target of SGD 2 million, operational excellence, financial performance, customer satisfaction, and regulatory compliance. Develop and execute strategic initiatives to expand market share, strengthen customer relationships, and drive sustainable business growth while ensuring efficient import and export operations across global trade lanes.

Key responsibilities

• Develop and execute strategic sales initiatives to grow the Ocean Freight business and achieve the monthly sales target of SGD 2 million, while meeting revenue and profitability objectives.

• Take full ownership of the SGD 2 million monthly sales target, including sales planning, pipeline development, new customer acquisition, existing account growth, and overall revenue performance.

• Identify, pursue, and secure new business opportunities while expanding existing customer accounts.

• Build and maintain strong relationships with customers, shipping lines, overseas agents, NVOCCs, freight forwarders, and strategic logistics partners.

• Lead negotiations on contracts, pricing, tenders, and commercial agreements to maximise revenue and profitability.

• Review and approve major quotations, tenders, contracts, and new customer accounts.

• Monitor market trends, freight rates, carrier capacity, competitor activities, and customer requirements to identify new business opportunities.

• Oversee end-to-end ocean freight import and export operations, ensuring operational efficiency, service excellence, and customer satisfaction.

• Establish, review, and continuously improve operational procedures, service standards, and SOPs.

• Ensure compliance with international shipping regulations, customs requirements, TradeNet procedures, hazardous cargo regulations, and applicable trade compliance requirements.

About you

• Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, Maritime Studies, or a related discipline.

• Minimum 10 years of relevant experience in ocean freight forwarding, shipping, or international logistics, including at least 5 years in a senior management or leadership position.

• Proven track record in driving business growth, sales performance, customer acquisition, and profitability within the ocean freight industry.

• Strong knowledge of international shipping, Incoterms, customs regulations, import/export documentation, freight procurement, and global trade compliance.

• Established network and strong relationships with shipping lines, freight forwarders, NVOCCs, overseas agents, and other key industry stakeholders.

• Strong commercial, financial, operational, and strategic management capabilities.

• Excellent leadership, negotiation, communication, and stakeholder management skills.

• Proficient in freight forwarding systems, Microsoft Office applications, and logistics management software.

• Strong analytical and problem-solving abilities with a results-oriented approach.

• Ability to lead cross-functional teams and perform effectively in a fast-paced, customer-focused environment.