ObGyn Clinic Operations & Patient Care Specialist

SINGAPORE MEDICAL GROUP LIMITED; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

SINGAPORE MEDICAL GROUP LIMITED seeks a detail-oriented individual to support clinic operations and patient care. The role involves coordinating front-line services, supporting clinical procedures, and ensuring smooth daily operations while maintaining patient comfort and confidentiality.

The candidate will manage daily clinic operations, handle insurance and claims, assist with billing and subsidies, and ensure compliance with healthcare regulations and policies.

Qualifications

• Minimum NITEC or Diploma.
• Experience in a clinic or healthcare setting preferred.
• Familiarity with Medisave, MediShield and insurance claims processes preferred.
• Ability to maintain patient confidentiality.

Responsibilities

• Manage daily clinic operations to ensure efficiency and high-quality patient care.
• Handle insurance, Medisave, and MediShield claims; manage procurement and licensing documents.
• Coordinate patient flow, scheduling, and inventory management.
• Assist billing, financial counselling, and subsidy matters per policy.
• Order medicines and ensure stock and dispensing follow guidelines.
• Chaperone doctors and prepare patients for exams.
• Ensure compliance with healthcare regulations and internal policies.
• Undertake ad-hoc projects as assigned.

Skills

Clear communication skills

Multitasking

Discretion & confidentiality

Computer literacy

Education

NITEC or Diploma

Tools

Clinic management systems

Job description

SINGAPORE MEDICAL GROUP LIMITED seeks a detail-oriented individual to support clinic operations and patient care. The role involves coordinating front-line services, supporting clinical procedures, and ensuring smooth daily operations while maintaining patient comfort and confidentiality.

The candidate will manage daily clinic operations, handle insurance and claims, assist with billing and subsidies, and ensure compliance with healthcare regulations and policies.