Clinic Assistant (Obstetrics & Gynaecology Clinic)

SINGAPORE MEDICAL GROUP LIMITED; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

SINGAPORE MEDICAL GROUP LIMITED seeks a detail-oriented individual to support clinic operations and patient care. The role involves coordinating front-line services, supporting clinical procedures, and ensuring smooth daily operations while maintaining patient comfort and confidentiality.

The candidate will manage daily clinic operations, handle insurance and claims, assist with billing and subsidies, and ensure compliance with healthcare regulations and policies.

Qualifications

• Minimum NITEC or Diploma.
• Experience in a clinic or healthcare setting preferred.
• Familiarity with Medisave, MediShield and insurance claims processes preferred.
• Ability to maintain patient confidentiality.

Responsibilities

• Manage daily clinic operations to ensure efficiency and high-quality patient care.
• Handle insurance, Medisave, and MediShield claims; manage procurement and licensing documents.
• Coordinate patient flow, scheduling, and inventory management.
• Assist billing, financial counselling, and subsidy matters per policy.
• Order medicines and ensure stock and dispensing follow guidelines.
• Chaperone doctors and prepare patients for exams.
• Ensure compliance with healthcare regulations and internal policies.
• Undertake ad-hoc projects as assigned.

Skills

Clear communication skills

Multitasking

Discretion & confidentiality

Computer literacy

Education

NITEC or Diploma

Tools

Clinic management systems

Job description

We are looking for a detail-oriented and attentive individual to support clinic operations and patient care. The role involves coordinating front-line services, supporting clinical procedures, and ensuring smooth daily operations while maintaining patient comfort and confidentiality.

What You'll Be Responsible For

• Manage daily operations of the clinic to ensure efficiency, compliance, and high-quality patient care.
• Perform administrative duties that are pertinent to clinic operations and service standards, such as managing insurance claims, Medisave claims, MediShield claims, procurement and maintenance functions, and licensing documentation.
• Handle clinic duties such as managing patient flow, appointment scheduling, and overseeing inventory, always maintaining high standard of services.
• Support billing, financial counselling, and subsidy-related matters in compliance with policies.
• Responsible for ordering of medicines, ensuring medications are in stock and medication dispensing and ensure that medications are administered in accordance with guidelines, policies, and procedures.
• Manage patients' expectations and uphold high standard of medical care and service delivery are provided and maintained.
• Chaperone doctor, prepare patients for examination as needed.
• Assist Doctor in providing treatment and medical examination
• Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
• Undertake any other ad-hoc projects or any other responsibilities and assignments as assigned by the Management.

The Experience and Expertise You'll Bring

• Minimum NITEC, or Diploma
• Relevant experience in a clinic or healthcare setting preferred
• Familiarity with Medisave, MediShield, and insurance claims processes preferred
• Able to handle patient matters with discretion and maintain confidentiality
• Proficient in basic computer applications and clinic management systems
• Able to manage multiple tasks in a structured and organised manner
• Clear communication skills and ability to engage patients in a composed manner
• Able to work in a fast-paced clinic environment