O2C Collections Lead - Cash Flow & Regional Impact

Carrier; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Carrier is seeking an Order to Cash Collections Delivery Lead in Singapore to strengthen collections, partner with regional leaders, and use data-driven insights to maximise cash flow across a multi-country matrix. The role focuses on performance management, process excellence, and building a high-performing regional team in a global, matrixed environment.

You will drive issue resolution, risk mitigation, and continuous improvement while ensuring compliance and strong stakeholder collaboration

Qualifications

• Bachelor’s degree in accounting, finance, or general management.
• Proven experience delivering a high-performing order-to-cash process.
• Strong leadership with cross-functional engagement.
• Experience with ERP systems (prefer SAP S/4HANA).
• Formal continuous improvement training (e.g., Six Sigma).
• Knowledge of customer journey, finance processes and business acumen.
• Strong stakeholder management and ability to partner with business leaders.
• High negotiation skills and result orientation under time pressure.

Responsibilities

• Own monthly business-review meetings with clear analysis of results, drivers, risks and actions.
• Act as trusted finance partner to regional and business leaders, providing data and insights for issue resolution and cash optimization.
• Lead for Carrier excellence, ensuring proactive course corrections to solve end-to-end issues.
• Build and lead a high-performing regional collections team with succession planning and feedback.
• Identify audit risks in the order-to-cash process and implement remediation plans.

Skills

Leadership

Stakeholder management

Data-driven insights

Business partnering

Analytical skills

Ability to work in global environment

Education

Bachelor's degree in accounting/finance/general management

Tools

SAP S/4 HANA

Job description

Carrier is seeking an Order to Cash Collections Delivery Lead in Singapore to strengthen collections, partner with regional leaders, and use data-driven insights to maximise cash flow across a multi-country matrix. The role focuses on performance management, process excellence, and building a high-performing regional team in a global, matrixed environment.

You will drive issue resolution, risk mitigation, and continuous improvement while ensuring compliance and strong stakeholder collaboration