Nursing Home Operations Lead

NTUC Health Co-operative Ltd; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

NTUC Health Co-operative Limited (NTUC Health) is seeking a Manager, Operations to lead the Nursing Home Operations team, ensuring regulatory compliance, safety, and efficient service delivery. You will drive policies, strategic initiatives, and cross-functional collaboration to achieve excellence.

The role requires 5-8 years of relevant experience with supervisory exposure, and a degree in Business, Building, Facilities Management or Engineering.

Qualifications

• Hold a degree in Business, Building, Facilities Management or Engineering.
• Demonstrate strong analytical and problem-solving capabilities.
• Exhibit coordination, people management and clear communication skills.
• Apply knowledge of data analytics, visualization, and related software.

Responsibilities

• Lead and manage the Operations team to ensure smooth delivery of facilities, laundry, housekeeping, and transportation in the nursing home.
• Plan, communicate and implement policies to meet operational excellence and regulatory requirements.
• Oversee development of the nursing home in collaboration with health authorities and agencies.
• Develop and implement operations strategy focusing on efficiency and productivity.
• Streamline cross-department workflows to maintain operational excellence.
• Coordinate with contracted vendors and service providers to meet business needs.
• Assess and submit maintenance requests for environmental services and equipment.
• Ensure health and safety protections for residents and staff; maintain building standards.
• Maintain and audit SOPs and act as SME for regular audits; manage KPIs reporting.
• Oversee department budgets and expenditures; participate in budget planning.
• Assist in developing new nursing homes with equipment, costing and planning.

Skills

Analytical skills

Problem-solving

Coordination

People management

Communication

Data analytics

Data visualization

Education

Degree in Business/Building/Facilities Management/Engineering

Job description

NTUC Health Co-operative Limited (NTUC Health) is seeking a Manager, Operations to lead the Nursing Home Operations team, ensuring regulatory compliance, safety, and efficient service delivery. You will drive policies, strategic initiatives, and cross-functional collaboration to achieve excellence.

The role requires 5-8 years of relevant experience with supervisory exposure, and a degree in Business, Building, Facilities Management or Engineering.