Nursing Home Operations Leader

NTUC Health Co-operative Limited; Singapore; On-site; SGD 100,000 - 160,000; Full time

Job summary

NTUC Health Co-operative Limited is seeking a Manager, Operations to lead the Nursing Home Operations team, ensuring regulatory compliance and overall facility excellence. You will drive policies, vendor management, and cross-department collaboration to uphold safety and service standards.

The role requires a degree in Business/Building/Facilities Management/Engineering with 5–8 years of relevant experience, including supervisory responsibilities. Location: Geylang East Nursing Home.

Qualifications

• Hold a degree in Business/Building/Facilities Management/Engineering.
• 5–8 years of relevant experience, including 2 years in a supervisory role.
• Demonstrate excellent analytical and problem-solving skills.
• Exhibit good coordination, interpersonal and people management skills.
• Possess good communication skills.
• Apply knowledge of data analytics, visualization and related software.

Responsibilities

• Lead and manage the Operations team to ensure smooth delivery of facilities, laundry, housekeeping, fire command center, and transportation services in the nursing home.
• Plan, communicate and implement policies; ensure procedures meet operational excellence.
• Oversee development of nursing home in collaboration with health authorities and agencies.
• Develop and implement operations strategy focusing on efficiency and productivity.
• Streamline cross-department workflows and processes to sustain operational excellence.
• Manage contracted vendors and service providers to meet business requirements.
• Assess and submit maintenance requests for environmental services and equipment.
• Ensure building and environment upkeep to protect health and safety of residents and staff.
• Maintain SOPs and act as SME for regular audits (internal/external).
• Oversee department budgets and expenditures; timely reporting of KPIs.

Skills

Analytical skills

Problem-solving

Coordination

People management

Communication skills

Data analytics

Visualization

Education

Degree in Business/Building/Facilities Management/Engineering

Job description

NTUC Health Co-operative Limited is seeking a Manager, Operations to lead the Nursing Home Operations team, ensuring regulatory compliance and overall facility excellence. You will drive policies, vendor management, and cross-department collaboration to uphold safety and service standards.

The role requires a degree in Business/Building/Facilities Management/Engineering with 5–8 years of relevant experience, including supervisory responsibilities. Location: Geylang East Nursing Home.