Night Shift Customer Service Officer | Tuas | Immediate

PERSOL OUTSOURCING SINGAPORE PTE. LTD.; Singapore; On-site; SGD 29,000 - 38,000; Full time

Benefits offered by this job

Company transport provided

Attractive allowances + incentives

Job summary

Persol Outsourcing Singapore Pte. Ltd. is seeking energetic Customer Service Officers to support a transport statutory board in Singapore. You will handle customer inquiries, manage facilities and system operations, and assist supervisors with daily tasks on the ground.

The role involves rotating shifts and a fixed night shift (10pm–10am with breaks). Company transport provided, plus attractive allowances and incentives. Strong communication and confidentiality are essential for success.

Qualifications

• Minimum GCE N Level with 1 year of Cashiering and Customer Service experience.
• A good team player, possess a cheerful personality and a positive attitude.
• Meticulous with details, good communication and interpersonal skills.
• Able to multitask and handle high volume of work.
• Able to maintain confidentiality and sensitivity in the management of work.

Responsibilities

• Attending to customers' enquiries
• Manage facilities and run system operations
• Handle urgent issues to keep things running smoothly
• Count and check all payments at the end of the shift using the POS machine report
• Help the Team Leader and Supervisor with daily work on the ground
• Carry out any other tasks when needed

Skills

Cashiering

Customer Service

Teamwork

Communication

Multitasking

Confidentiality

Education

GCE N Level

Tools

POS System

Job description

Persol Outsourcing is teaming up with a well-established transport statutory board to recruit vibrant and service-oriented talents for the role of Customer Service Officer. Join the frontline of Singapore's transport network - where every smile, solution, and interaction helps millions get to where they need to go.

Working Hours / Location:

• Rotating Shift: 4 Days Work, 2 Days Off
• Fixed Night Shift: 10pm to 10am (with 2 hours break)
• Company Transport Provided!
• With attractive Allowances + Incentives!

Job Responsibilities:

• Attending to customers' enquiries
• Manage facilities and run system operations
• Handle urgent issues to keep things running smoothly
• Count and check all payments at the end of the shift using the POS machine report
• Help the Team Leader and Supervisor with daily work on the ground
• Carry out any other tasks when needed

Job Requirements:

• Minimum GCE N Level with 1 year of Cashiering and Customer Service experience
• A good team player, possess a cheerful personality and a positive attitude
• Meticulous with details, good communication and interpersonal skills
• Able to multitask and handle high volume of work
• Able to maintain confidentiality and sensitivity in the management of work