Frontline Officer cum Cashiering | Tuas | Day Shift

PERSOL OUTSOURCING SINGAPORE PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

Company transport provided

Allowances and incentives

Job summary

Persol Outsourcing Singapore Pte. Ltd. is partnering with a well-established transport statutory board to recruit a Customer Service Officer. You will be on the frontline, handling enquiries, payments, and on-the-ground tasks to ensure smooth operations across the transport network.

Join a dynamic team with rotating 4-day work cycles or fixed day shifts (10am–10pm), with company transport and attractive incentives. This role emphasizes service excellence and reliable frontline support.

Qualifications

• Minimum GCE N Level with 1 year of cashiering and customer service experience.
• Good team player with cheerful personality and positive attitude.
• Meticulous with details and good communication/interpersonal skills.
• Able to multitask and handle high volume of work.
• Able to maintain confidentiality and sensitivity in management of work.

Responsibilities

• Attend to customers’ enquiries.
• Manage facilities and run system operations.
• Handle urgent issues to keep things running smoothly.
• Count and check all payments at the end of the shift using the POS machine report.
• Help the Team Leader and Supervisor with daily work on the ground.
• Carry out any other tasks when needed.

Skills

Cashiering

Customer Service

Team player

Multitasking

Confidentiality

Education

GCE N Level

Job description

Persol Outsourcing is teaming up with a well-established transport statutory board to recruit vibrant and service-oriented talents for the role of Customer Service Officer. Join the frontline of Singapore’s transport network — where every smile, solution, and interaction helps millions get to where they need to go.

Working Hours / Location:

• Rotating Shift: 4 Days Work, 2 Days Off

• Fixed Day Shift: 10am to 10pm (with 2 hours break)

• Company Transport Provided!
• With attractive Allowances + Incentives!

Job Responsibilities:

• Attending to customers’ enquiries

• Manage facilities and run system operations

• Handle urgent issues to keep things running smoothly

• Count and check all payments at the end of the shift using the POS machine report

• Help the Team Leader and Supervisor with daily work on the ground

• Carry out any other tasks when needed

Job Requirements:

• Minimum GCE N Level with 1 year of Cashiering and Customer Service experience

• A good team player, possess a cheerful personality and a positive attitude

• Meticulous with details, good communication and interpersonal skills

• Able to multitask and handle high volume of work

• Able to maintain confidentiality and sensitivity in the management of work