Night Front Office Leader | Guest Experience & Operations

GRAND HYATT SINGAPORE; Singapore; On-site; SGD 61,000 - 84,000; Full time

Job summary

GRAND HYATT SINGAPORE is seeking an Assistant Manager - Front Office (Night Duty Manager) to lead a dedicated team and ensure seamless operation of the front desk during night shifts. You will uphold brand standards and supervise guest services to deliver exceptional experiences.

The role emphasizes leadership, guest safety, and collaboration with other front office leaders. Candidates should have hospitality management education and relevant hotel experience, with strong communication and

Qualifications

• Degree or diploma in Hospitality or Tourism management.
• Minimum 2 years as Assistant Manager or Team Leader in Front Office/Guest Relations.
• Excellent communication and customer relations skills.
• Strong problem-solving, administrative, and interpersonal abilities.

Responsibilities

• Collaborate with Assistant Front Office Managers to run department and uphold brand standards.
• Assist in day-to-day operations of the front desk to ensure a flawless guest experience.
• Contribute to guest safety and satisfaction via emergency response procedures.

Skills

Communication

Customer relations

Problem solving

Administrative skills

Interpersonal skills

Education

Hospitality/Tourism degree or diploma

Job description

GRAND HYATT SINGAPORE is seeking an Assistant Manager - Front Office (Night Duty Manager) to lead a dedicated team and ensure seamless operation of the front desk during night shifts. You will uphold brand standards and supervise guest services to deliver exceptional experiences.

The role emphasizes leadership, guest safety, and collaboration with other front office leaders. Candidates should have hospitality management education and relevant hotel experience, with strong communication and