Neuroscience Clinic Operations Manager

National Neuroscience Institute; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

National Neuroscience Institute in Singapore is seeking an experienced operations professional to provide day-to-day support to the Neuroscience Specialist Outpatient Clinic (NSOC) at NNI@TTSH, driving improvement projects and coordinating operational activities.

Reporting to senior leaders, you will lead a team of PSAs, collaborate across departments to implement best practices, and ensure efficient processes that deliver high standards of patient care and service excellence.

Qualifications

• Recognized degree with at least 8 years of experience.
• At least 2 years in a managerial role.
• Experience in clinical operations in a hospital or institution.
• Strong analytical, supervisory and interpersonal skills.
• Able to work independently in a fast-paced environment.

Responsibilities

• Provide day-to-day operational support to NSOC.
• Plan, coordinate and evaluate operational activities within the clinic.
• Lead PSAs to deliver consistently excellent service quality to patients.
• Collaborate with other departments to implement best practices and efficient processes.
• Drive improvement projects aligned with the strategic objectives of NNI.

Skills

Analytical skills

Supervisory skills

Interpersonal skills

Initiative

Adaptive under pressure

Education

Recognized degree

Job description

National Neuroscience Institute in Singapore is seeking an experienced operations professional to provide day-to-day support to the Neuroscience Specialist Outpatient Clinic (NSOC) at NNI@TTSH, driving improvement projects and coordinating operational activities.

Reporting to senior leaders, you will lead a team of PSAs, collaborate across departments to implement best practices, and ensure efficient processes that deliver high standards of patient care and service excellence.