Network Solutions Engineer - Pre-Sales & Technical Support

EA Recruitment Pte. Ltd.

Singapore

On-site

SGD 56,000 - 67,000

Full time

4 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

AWS Bonus

Performance Bonus

Onsite at Ang Mo Kio

Job summary

EA Recruitment Pte. Ltd. is seeking a capable networking specialist to provide pre-sales and technical support, tailoring solutions to customer needs. The role includes demonstrations, testing, troubleshooting, and post-sale assistance to ensure smooth delivery.

You will engage with customers, internal teams, and regional stakeholders, contributing to documentation and process improvements while leveraging CCNA knowledge where available. On-site at Ang Mo Kio, with a standard 9–6 workday.

Qualifications

Degree in Computer Communications, Network Engineering or equivalent.
Minimum 3 years related experience in network after-sales/technical support.
CCNA certificate will be an advantage.

Responsibilities

Provide pre-sales and technical support by understanding customer requirements and recommending suitable networking products and solutions.
Conduct product demonstrations, technical presentations, testing and troubleshooting for customers.
Support the implementation and delivery of networking solutions, including onsite/remote technical support and documentation.
Provide after-sales technical support, diagnosing and resolving network, connectivity and product-related issues.
Conduct customer training and technical guidance where required.
Work closely with customers, internal teams and regional stakeholders to ensure smooth project delivery and timely resolution of technical issues.
Contribute to technical documentation, knowledge sharing and process improvement.
Support other infrastructure and technical projects as required.