Network Engineer – Pre-Sales & Technical Support

EA RECRUITMENT PTE. LTD.; Singapore; Presencial; SGD 56 000 - 67 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonus

Welfare benefits

Resumo da oferta

EA Recruitment Pte. Ltd. is hiring a Network Support Engineer in Singapore to provide pre-sales and technical support for networking products and solutions.

You will conduct product demonstrations, perform testing and assist in delivering projects onsite or remotely to customers. The role requires a degree in Computer Communications or Network Engineering and a minimum of 3 years' post-sales/technical support experience; CCNA is a plus.

Qualificações

• Degree in Computer Communications or Network Engineering or equivalent.
• Minimum 3 years related post-sales/technical support experience for network equipment.
• CCNA certification is a plus.

Responsabilidades

• Provide pre-sales and technical support by understanding customer requirements and recommending networking products and solutions.
• Conduct product demonstrations, technical presentations, testing and troubleshooting for customers.
• Support the implementation and delivery of networking solutions, including onsite/remote technical support and documentation.
• Provide after-sales technical support, diagnosing and resolving network, connectivity and product-related issues.
• Conduct customer training and technical guidance as required.
• Work closely with customers and internal teams to ensure smooth project delivery and timely resolution of technical issues.
• Contribute to technical documentation, knowledge sharing and process improvement.
• Support other infrastructure and technical projects as required.

Conhecimentos

Pre-sales support

Technical support

Networking

Product demonstrations

Documentation

Formação académica

Degree in Computer Communications or Network Engineering

Ferramentas

CCNA

Descrição da oferta de emprego

EA Recruitment Pte. Ltd. is hiring a Network Support Engineer in Singapore to provide pre-sales and technical support for networking products and solutions.

You will conduct product demonstrations, perform testing and assist in delivering projects onsite or remotely to customers. The role requires a degree in Computer Communications or Network Engineering and a minimum of 3 years' post-sales/technical support experience; CCNA is a plus.