Network Engineer — Pre-Sales & After-Sales Support

EA Recruitment Pte. Ltd.; Singapore; On-site; SGD 56,000 - 67,000; Full time

Benefits offered by this job

Performance Bonus

Excellent Welfare

Job summary

EA Recruitment Pte. Ltd. invites applications for a networking support role focused on pre-sales and technical assistance. You will understand customer requirements, recommend networking solutions, and perform product demonstrations and testing for customers.

Responsibilities include onsite/remote support, post-sales troubleshooting, and documenting solutions. Collaboration with internal teams and regional stakeholders is essential to ensure smooth project delivery and timely issue resolution.

Qualifications

• Degree in Computer Communications, Network Engineering or equivalent.

Responsibilities

• Provide pre-sales and technical support by understanding customer requirements and recommending suitable networking products and solutions.
• Conduct product demonstrations, technical presentations, testing and troubleshooting for customers.
• Support the implementation and delivery of networking solutions, including onsite/remote technical support and documentation.
• Provide after-sales technical support, diagnosing and resolving network, connectivity and product-related issues.
• Conduct customer training and technical guidance where required.
• Work closely with customers, internal teams and regional stakeholders to ensure smooth project delivery and timely resolution of technical issues.
• Contribute to technical documentation, knowledge sharing and process improvement.
• Support other infrastructure and technical projects as required.

Education

Degree in Computer Communications, Network Engineering or equivalent

Tools

CCNA

Job description

EA Recruitment Pte. Ltd. invites applications for a networking support role focused on pre-sales and technical assistance. You will understand customer requirements, recommend networking solutions, and perform product demonstrations and testing for customers.

Responsibilities include onsite/remote support, post-sales troubleshooting, and documenting solutions. Collaboration with internal teams and regional stakeholders is essential to ensure smooth project delivery and timely issue resolution.