Network Solutions Engineer — Pre-Sales, Demos & Support

EA RECRUITMENT PTE. LTD.

Singapore

On-site

SGD 56,000 - 67,000

Full time

5 days ago

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Benefits offered by this job

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Excellent Welfare

Job summary

EA RECRUITMENT PTE. LTD. in Singapore is seeking an experienced Network Engineer to provide pre-sales and technical support for networking solutions.

You will conduct product demonstrations, testing, and troubleshooting, and help deliver implementations onsite or remotely. This role requires a degree in computer communications or network engineering, at least 3 years in network post-sales/tech support, and CCNA certification preferred.

Qualifications

Degree in Computer Communications or Network Engineering (or equivalent).
Minimum 3 years experience in network equipment post-sales/technical support.
CCNA certification is a plus.

Responsibilities

Provide pre-sales and technical support by understanding customer requirements and recommending suitable networking products and solutions.
Conduct product demonstrations, technical presentations, testing and troubleshooting for customers.
Support the implementation and delivery of networking solutions, including onsite/remote technical support and documentation.
Provide after-sales technical support, diagnosing and resolving network, connectivity and product-related issues.
Conduct customer training and technical guidance where required.
Work closely with customers, internal teams and regional stakeholders to ensure smooth project delivery and timely resolution of technical issues.
Contribute to technical documentation, knowledge sharing and process improvement.
Support other infrastructure and technical projects as required.