Network Solutions Engineer – Pre-Sales & Technical Support

EA Recruitment Pte. Ltd.; Singapore; On-site; SGD 56,000 - 67,000; Full time

Benefits offered by this job

Excellent Welfare & Benefits

Job summary

EA Recruitment Pte. Ltd. is seeking a network support professional to provide pre-sales and technical support, understand customer requirements, and recommend suitable networking products and solutions.

You will conduct product demonstrations, testing and troubleshooting, assist the delivery of networking solutions onsite or remotely, and provide after-sales support while coordinating with regional teams.

Qualifications

• Degree in Computer Communications, Network Engineering or equivalent.
• Minimum 3 years related experience in network equipment after-sales/technical support.
• CCNA certification will be an advantage.

Responsibilities

• Provide pre-sales and technical support by understanding customer requirements.
• Conduct product demonstrations, presentations, testing and troubleshooting.
• Assist the delivery of networking solutions, including onsite/remote support and documentation.
• Provide after-sales technical support, diagnosing and resolving network issues.
• Conduct customer training and technical guidance where required.
• Work closely with customers, internal teams and regional stakeholders for smooth project delivery.
• Contribute to technical documentation, knowledge sharing and process improvements.
• Support other infrastructure and technical projects as required.

Education

Degree in Computer Communications or Network Engineering or equivalent

Job description

EA Recruitment Pte. Ltd. is seeking a network support professional to provide pre-sales and technical support, understand customer requirements, and recommend suitable networking products and solutions.

You will conduct product demonstrations, testing and troubleshooting, assist the delivery of networking solutions onsite or remotely, and provide after-sales support while coordinating with regional teams.