Network Infra Support Engineer

STAR CAREER CONSULTING PTE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading consulting firm in Singapore is looking for a Network Infrastructure Support Engineer to provide operations support, maintenance, and troubleshooting for core network and AWS environments. The ideal candidate will have at least 3 years of experience in cloud networking and infrastructure, as well as hands-on experience with Palo Alto and Fortinet firewalls. A collaborative team culture and opportunity for career advancement are provided along with a competitive remuneration package.

Benefits

1-year renewable contract

Competitive remuneration

Comprehensive benefits package

Qualifications

• Minimum 3 years of experience with strong understanding of cloud networking and related systems.
• Certification such as CCNA will be an added advantage.
• Prior experience in defence or government organisations requiring security clearance will be an advantage.

Responsibilities

• Provide day-to-day support and maintenance for core network infrastructure and AWS networking components.
• Collaborate with cross-functional teams to troubleshoot and resolve incidents.
• Maintain documentation, configuration records, and best practices.

Skills

Cloud networking

Network infrastructure

Diagnostic and troubleshooting skills

Education

Diploma or Degree in Computer Science, Information Technology, Engineering

Tools

Palo Alto

Fortinet

TCP/IP

Job description

Location: Bukit Merah
Industry: Information Technology / Network Infrastructure / Defence
Employment Type: 1-Year Contract (Renewable, Convertible to Permanent)
Eligibility: Singaporeans Only

About the Role

We are looking for a Network Infrastructure Support Engineer with hands‑on experience in AWS cloud networking and enterprise network operations. You will be part of the clients network infrastructure team, providing operations support, maintenance, and troubleshooting for core network and AWS environments while ensuring compliance with strict security and performance standards.

Key Responsibilities

• Provide day‑to‑day support and maintenance for core network infrastructure and AWS networking components.
• Collaborate with cross‑functional teams to troubleshoot, resolve, and escalate incidents as needed to meet service level agreements (SLAs).
• Perform fault analysis, configuration updates, and performance tuning for both on‑prem and cloud environments.
• Maintain and update documentation, configuration records, and best practices to ensure operational consistency.
• Ensure all work adheres to required security policies, standards, and regulatory guidelines.

Requirements

• Diploma or Degree in Computer Science, Information Technology, Engineering, or equivalent.
• Minimum 3 years of experience with strong understanding of cloud networking, network infrastructure, and related systems.
• Hands‑on experience with Palo Alto and Fortinet firewalls, routers, switches, DNS, DHCP, NTP configuration, and TCP/IP networking.
• Certification such as CCNA will be an added advantage.
• AWS operational experience in a System Administrator or Cloud Engineer role.
• Preferred certifications: AWS Cloud Practitioner, SysOps Administrator (Associate), or Solutions Architect (Associate).
• Advanced Networking (Specialty) certification will be a plus.
• Strong diagnostic and troubleshooting skills for network and access issues.
• Prior experience in defence or government organisations requiring security clearance will be an advantage.
• Excellent written and verbal communication skills.

Why Join

• Work in a secure and mission‑critical IT environment supporting national infrastructure.
• Opportunity to gain hands‑on experience in AWS and hybrid network environments.
• Collaborative and learning‑oriented team culture.
• 1‑year renewable contract with strong conversion potential to permanent role.
• Competitive remuneration and comprehensive benefits package.

Apply now with your updated CV to be considered for this opportunity.