Network & Database Administrator

ACS (INTERNATIONAL); Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

ACS International is seeking an IT infrastructure and support professional to monitor and maintain school network and server environments in Singapore. You will handle network devices, backups, AD, and user support for staff and students.

Responsibilities include ensuring server health, implementing security measures, and coordinating with suppliers for licenses and renewals. The role requires hands-on maintenance, disaster recovery readiness, and reliable IT service delivery for a school

Qualifications

• Experience managing school network infrastructure and servers.
• Familiarity with licensing and software deployment (Windows, Office 365).
• Strong IT support skills for staff and students.

Responsibilities

• Monitor network and servers infrastructure daily.
• Perform data backups and disaster recovery operations.
• Maintain disaster recovery location and remote access in emergencies.

Skills

Network admin

Windows Server

Active Directory

IT security

Backup & DR

User support

Tools

SQL Server

Office 365

Windows Server

Firewall

Routers

Job description

The following is not an exhaustive summary. There will inevitably be roles and responsibilities that emerge from time to time and which will be agreedbetween the member of staff and the Reporting Officer as reasonable variations to this list.

(1) School Network and Network Services (on-going)

• Monitoring of Network and Servers infrastructure including internettraffic daily;
• Install network hardware and software and make needed upgrades and repairs;
• Maintain the network infrastructure including all servers, firewalls, switches, and other equipment;
• Perform data backups and disaster recovery operations;
• Administer and maintain a disaster recovery location which includes essential file replication and remote access in the event of an emergency;
• Plan, coordinate, and implement network security measures to protect data, software, and hardware;
• Implement security and anti-virus measures for computer or information systems;
• Handling all the servers - SQL Server, Email Server, Printer Server, File Server;
• Managing local area networks, installing, and maintaining routers,generating email addresses, and creating passwords and backups.

(2) Devices and Application Licences

• Update records of issued application software licenses – MS Windows,Office 365;
• To liaise with suppliers for deals and quotations for renewal and newlicenses;

(3) Server room maintenance (monthly to quarterly)

• Maintain documentation and inventory of network, server and other equipment;
• Coordinate routine room maintenance work;
• Respond to disruption issues like water level warning, power supplyetc.

(5) Database- Active Directory – File Servers

• Create AD user account and Group Policy for user and computer;
• Bulk creation of new student’s network and email accounts;
• Bulk removing of the students who have left the school;
• Recover user data from the backup server upon user request;
• Create userid, and email account for the new staffs and students asand when they join the school;
• Share folder permissions and handling issues related to share folders;

(6) Finger print and bar code scan applications

• Set up accounts for finger print access locations;
• Manage the activation timing of locations with finger print access;
• Manage and support the set up and database of bar code scanning service at the guardroom;

(7) General User Support

• Provide operational support for staff and students with devices forfunctions like printing, email etc.;
• Provide staff and students support for all workstation, printer issues and software installation;
• Provide operational support regarding their login and network issues;
• Help to install and maintain departmental software resources;
• Connect, set up and check PCs and peripherals for normal operations;
• Detect, diagnose and resolve device, peripheral and application errors;
• Provide power supply, wifi access and printing services for schoolevents;
• Assist in PA related services at times of manpower shortage.