ICT Executive | Audio & Video | Serangoon

WSH EXPERTS PTE. LTD.; Singapore; Sur place; SGD 36 000 - 60 000; Plein temps

Résumé du poste

WSH EXPERTS PTE. LTD. provides ICT and AV support services for a Singapore school. The role involves inventory management, AV setup for events, 3D printing, ALP support, Makerspace maintenance, and assisting with student and teacher ICT needs.

The position includes data handling, classroom ICT troubleshooting, and coordinating with vendors to ensure smooth technology operations across school activities.

Qualifications

• Assist in ICT inventory management and AV resources
• Provide ICT & AV support during school activities
• Assist in 3D printing setup and training
• Support ALP activities and Makerspace maintenance
• Assist in data wiping and basic PLD troubleshooting
• Co-facilitate ICT-related training and student activities

Responsabilités

• Update ICT inventory and AV stock books to MOE ITD requirements
• Conduct stock-checks at least twice a year
• Condemn or replace obsolete inventory and track loans
• Set up ICT gadgets and interactive TVs for events
• Train students/teachers on 3D printing and flashprint
• Provide ICT support during lessons and events
• Maintain Makerspace and assist with troubleshooting
• Produce media and holographic content for school activities
• Support school publications and media production

Description du poste

A. ASSETS MANAGEMENT

• Assist to update all ICT inventory (school-owned devices & equipment) & AV stock books to meet both MOE ITD and School Fixed assets requirements.
• Assist to conduct stock-checks at least twice a year for all ICT inventory (school-owned devices & equipment) & AV inventory according to school Fixed Assets list.
• Assist in condemnation & replacement for obsolete / out of warranty / faulty ICT inventory (school-owned devices & equipment) & AV equipment.
• Assist in tracking of loans of ICT inventory (school-owned devices & equipment) & AV equipments, e.g. digital cameras, tablets, visualisers, CD players etc.
• Assist in the maintenance of ICT systems and work closely with vendors for fixes and upgrade to deliver optimal system performance.
• Document newly acquired ICT & AV resources in a systematic and organised manner.
• Organise and maintain ICT inventory (school-owned devices & equipment) & AV resources in a systematic and neat manner in various allocated rooms.

B. ICT & AV SUPPORT

• Ensure service requests for ICT and AV support are attended to promptly.
• Set up ICT gadgets/ tools such as Swivl robots and interactive TVs to support school activities and events.
• Provide additional ICT support in areas covered by ICT Manager/ Associate and Desktop Engineers, if necessary, such as assist teachers in ICT technical issues during classroom lessons and resolving projectors/ visualisers issues.
• Administer online surveys and compile reports.
• Create Holographic videos for school's holographic projection.
• Create media (e.g. videos) using AI softwares.
• Support the operating of the interactive/ Smart TVs or Whiteboards

C. 3D-PRINTING

• Assist to set-up and maintain 3D-printer(s).
• Train students and teachers on how to operate and use 3D-printer and flashprint software for 3D-printing.

D. APPLIED LEARNING PROGRAMME (ALP)

• Assist with inventory upkeeping and stock-take for ALP.
• Maintenance of Makerspace at the library.
• Assist students with troubleshooting and using of maker equipment at the Makerspace.

E. PLD-related Administration

• Wiping data from student Personal Learning Devices (PLD)
• Basic troubleshooting for PLD
• Handling basic functions on Apple School Manager (ASM)

F. CO-FACILITATION (CCA, Staff & Students area)

• Assisting teachers and/or vendor in Info-Comm Club training by acting as a co-facilitator for photography and videography courses.
• Guide and mentor students in areas of photography and videography.
• Provide technical assistance to teachers' professional development such as assisting in videoing teachers' lessons.
• Conduct ICT training for staff (including basic computing skill for non-teaching staff).

G. OTHERS (School-related)

• Provide ICT support for school official events / functions e.g. photography, live feed videography, video production, setting up of equipment for projection, production of Multi-media presentations for school events including Graduation Ceremonies and School Awards Day etc.
• Maintain digital photo and video albums for the school.
• Design, update and maintain school website.
• Assist teachers to prepare school publications including videos, posters, banners etc.
• Assist the school in any other areas related to ICT & AV as assigned by HOD/SH ICT or P/VPs (including design and printing of certificates).