MSAT Project Manager - Hybrid, Customer Delivery Leader

LONZA BIOSCIENCE SINGAPORE PTE. LTD.; Singapore; Hybrid; Confidential; Full time

Benefits offered by this job

Daily company bus from MRT to Tuas

Fully paid medical insurance

Family member coverage option

Job summary

LONZA BIOSCIENCE SINGAPORE PTE. LTD. in Singapore seeks a MR/PM to act as the interface between the customer and Lonza, ensuring project execution and delivery according to expectations.

You will understand customer needs and represent their interests on-site, serving as the primary internal contact for contractual obligations. You will maintain knowledge of all agreements and operate according to PM processes to manage projects, while driving customer satisfaction throughout the project life

Qualifications

• Master's degree in Life Sciences, Tech or Business.
• Experience collaborating with customers and internal partners.
• Strong customer-first attitude.
• Ability to manage information across multiple business systems.

Responsibilities

• Be the interface between the Customer and Lonza to ensure execution and delivery according to expectations.
• Understand the Customer's needs and represent their interests by acting as their advocate on-site.
• Serve as the primary internal contact for questions or issues regarding contractual obligations.
• Maintain detailed knowledge of all agreements (e.g. Development, Commercial, Quality).
• Operate according to PM training profile assigned processes and standard work to effectively manage projects.
• Ensure customer satisfaction throughout the life cycle of the customer project.
• Lead timely demand signals through IBP forecasting as per requirements of the product type/customer

Skills

Customer-facing

Relationship-building

Independent worker

Education

Master's degree or equivalent

Tools

ERP

SFDC

SAP

Trackwise

DMS

Planview

SharePoint

Job description

LONZA BIOSCIENCE SINGAPORE PTE. LTD. in Singapore seeks a MR/PM to act as the interface between the customer and Lonza, ensuring project execution and delivery according to expectations.

You will understand customer needs and represent their interests on-site, serving as the primary internal contact for contractual obligations. You will maintain knowledge of all agreements and operate according to PM processes to manage projects, while driving customer satisfaction throughout the project life