MSAT Project Manager

lonza bioscience singapore pte. ltd.; Singapore; Hybrid; Confidential; Full time

Benefits offered by this job

Fully paid medical insurance

Company bus from MRT near home to Tuas

Option to enroll family members

Hybrid work arrangement

Job summary

Lonza Singapore is seeking an MSAT Project Manager to lead cross-functional customer projects in a fast-paced life sciences environment. You will interface between the Customer and Lonza to ensure execution and delivery according to expectations, acting as their advocate on-site.

Collaborating with internal partners from commercial, quality and operations, you will manage contractual questions, maintain knowledge of all agreements, and guide projects through established processes.

Qualifications

• Master's degree or equivalent in Life Sciences, Technical or Business.
• Collaborates with external customers and internal partners, including commercial, quality and operations.
• Strong relationship-building skills with a customer-first attitude.
• Work independently and manage customer-facing responsibilities, while collaborating with internal partners.
• Be comfortable managing information across multiple business systems (ERP, SFDC, SAP, Trackwise, DMS, Planview, SharePoint).

Responsibilities

• Be the interface between the Customer and Lonza to ensure execution and delivery according to expectations.
• Understand the Customer's needs and represent their interests by acting as their advocate on-site.
• Serve as the primary internal contact for questions or issues regarding contractual obligations.
• Maintain detailed knowledge of all agreements (e.g. Development, Commercial, Quality).
• Operate according to PM training profile assigned processes and standard work to effectively manage projects.
• Ensure customer satisfaction throughout the life cycle of the customer project.
• Lead timely demand signals through IBP forecasting as per requirements of the product type/customer.

Skills

Customer relationship management

Stakeholder collaboration

Independent work

Systems & ERP familiarity

Communication skills

Education

Master's degree or equivalent in Life Sciences, Technical or Business

Tools

ERP

SFDC

SAP

Trackwise

DMS

Planview

SharePoint

Job description

MSAT Project Manager

The actual location of this job is in Singapore.

Office‑first roles

This is an office‑first role. Working together in person supports close, real‑time collaboration and team alignment, enabling us to deliver our best work. You will work primarily in the office,with the flexibility to work remotely for up to 20% of your time (up to one dayper week).

What you will get:

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• Daily company bus from the MRT location near your home to and from the Tuas site.
• Fully paid medical insurance, and option to enroll family members at partially subsidized premiums.

What you will do:

• Be the interface between the Customer and Lonza to ensure execution and delivery according to expectations.
• Understand the Customer's needs and represent their interests by acting as their advocate on-site.
• Serve as the primary internal contact for questions or issues regarding contractual obligations.
• Maintain detailed knowledge of all agreements (e.g. Development, Commercial, Quality).
• Operate according to PM training profile assigned processes and standard work to effectively manage projects.
• Ensure customer satisfaction throughout the life cycle of the customer project.
• Lead timely demand signals throughIBP forecasting as per requirements of the product type/customer

What we are looking for:

• Master's degree or equivalent experience in Life Sciences, Technical or Business.
• Collaborates with external customers and internal partners, including commercial, quality and operations.
• Strong relationship-building skills with acustomer-first attitude.
• Work independently and manage customer-facing responsibilities, while also collaborating effectively with internal partners.
• Be comfortable in managing information across a wide array of business systems (e.g. ERP, SFDC, SAP, Trackwise, DMS, Planview,SharePoint).

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites acrossfive continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration,Accountability, Excellence, Passion and Integrity reflect who we are and how wework together. Everyone’s ideas, big or small, have the potential to improvemillions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their uniqueperspectives to the table. At Lonza, we value diversity and are committed tocreating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences?