MSAT Project Manager — Hybrid (On-site Focus)

lonza bioscience singapore pte. ltd.; Singapore; Hybrid; Confidential; Full time

Benefits offered by this job

Fully paid medical insurance

Company bus from MRT near home to Tuas

Option to enroll family members

Hybrid work arrangement

Job summary

Lonza Singapore is seeking an MSAT Project Manager to lead cross-functional customer projects in a fast-paced life sciences environment. You will interface between the Customer and Lonza to ensure execution and delivery according to expectations, acting as their advocate on-site.

Collaborating with internal partners from commercial, quality and operations, you will manage contractual questions, maintain knowledge of all agreements, and guide projects through established processes.

Qualifications

• Master's degree or equivalent in Life Sciences, Technical or Business.
• Collaborates with external customers and internal partners, including commercial, quality and operations.
• Strong relationship-building skills with a customer-first attitude.
• Work independently and manage customer-facing responsibilities, while collaborating with internal partners.
• Be comfortable managing information across multiple business systems (ERP, SFDC, SAP, Trackwise, DMS, Planview, SharePoint).

Responsibilities

• Be the interface between the Customer and Lonza to ensure execution and delivery according to expectations.
• Understand the Customer's needs and represent their interests by acting as their advocate on-site.
• Serve as the primary internal contact for questions or issues regarding contractual obligations.
• Maintain detailed knowledge of all agreements (e.g. Development, Commercial, Quality).
• Operate according to PM training profile assigned processes and standard work to effectively manage projects.
• Ensure customer satisfaction throughout the life cycle of the customer project.
• Lead timely demand signals through IBP forecasting as per requirements of the product type/customer.

Skills

Customer relationship management

Stakeholder collaboration

Independent work

Systems & ERP familiarity

Communication skills

Education

Master's degree or equivalent in Life Sciences, Technical or Business

Tools

ERP

SFDC

SAP

Trackwise

DMS

Planview

SharePoint

Job description

Lonza Singapore is seeking an MSAT Project Manager to lead cross-functional customer projects in a fast-paced life sciences environment. You will interface between the Customer and Lonza to ensure execution and delivery according to expectations, acting as their advocate on-site.

Collaborating with internal partners from commercial, quality and operations, you will manage contractual questions, maintain knowledge of all agreements, and guide projects through established processes.