Senior Scientific Program Manager

Lonza Group Ltd.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Benefits offered by this job

Daily company bus

Fully paid medical insurance

Inclusive workplace

Competitive compensation

Job summary

The Lonza Group Ltd. in Singapore seeks a Senior Scientific Program Manager to oversee critical customer projects across Bioscience products.

You will translate client needs into actionable plans, coordinate execution with cross-functional teams and monitor relationship health to ensure satisfaction. As the primary internal contact for contractual obligations, you will manage risks, escalations and client visits, while leveraging PM tools and SAP IBP for demand signals and supply coordination.

Qualifications

• Bachelor's degree or equivalent in a Life Sciences field.
• Experience coordinating complex customer projects and cross-functional teams.
• Strong communication and negotiation skills at senior levels.
• PMP certification is preferred but not mandatory.

Responsibilities

• Be the interface between the Customer and Lonza to ensure execution and delivery.
• Primary internal contact for contractual obligations and client relationship health.
• Support client facing activities for media development and non GMP pilot.
• Coordinate relationship health, risks, issues, escalations and system installs.
• Use PM tools to manage product supply and demand signals via forecasting.

Skills

Project coordination

Client relationship management

Cross-functional collaboration

Communication skills

Education

Degree in Life Sciences

PMP Certification preferred

Tools

Planview

Omni

SAP IBP

Job description

Senior Scientific Program Manager The actual location of this job is in Singapore. Program Management (PM) is a service focused team, dedicated to the execution of customer projects delivering both new and existing Bioscience products. The broad PM role involves translating customer needs into plans, coordinating subsequent execution, managing cross functional teams and monitoring client relationship health.

What you will get:

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• Daily company bus from the MRT location near your home to and from the Tuas site.
• Fully paid medical insurance, and option to enroll family members at partially subsidized premiums.

What you will do:

• Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer’s expectations.
• Primary internal contact for questions or issues regarding contractual obligations, client relationship health. Has detailed knowledge of all agreements (e.g. Development: Commercial, Quality etc.).
• Support agreed client facing activities for media development and non GMP pilot for the regional Bioscience facility.
• Provide support for top regional Testing clients including coordination of relationship health, risks & issues, escalations and new system installs.
• Utilize PM tools (i.e. Planview, Omni) to effectively manage new and retained product supply for assigned clients.
• Provide timely demand signals through SAP IBP forecasting as per requirements of the product type/client.
• Act as coordination point to ensure successful client visits or business reviews and perform other duties as assigned.

What we are looking for:

• Degree in a Life Sciences related field or equivalent experience with commercial acumen or experience in project planning; PMP Certification preferred.
• Experience working in FDA regulated biotech/pharma industry with tried experience in a client relationship/project focused.
• capacity.
• Relevant business and customer interaction experience in a Life science CDMO environment.
• Knowledge base of clinical research strongly preferred, with experience of moving pharmaceutical products from clinical into commercial manufacturing environments an advantage.
• Excellent communication and negotiation skills to be applied at high level.
• Excellent soft skills to build proven relationship within the global network, e.g. with customers, key accounts, and program management.

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences?