Motorcycle Service Advisor

ORIZON AUTOCARE PTE. LTD.; Singapore; On-site; SGD 22,000 - 33,000; Full time

Job summary

ORIZON AUTOCARE PTE. LTD. in Singapore is seeking a hands-on Motorcycle Service Advisor who will be the main touchpoint for riders, handling inquiries, inspecting bikes before and after service, and guiding maintenance decisions.

You will create and manage detailed job sheets, advise on parts or upgrades, and support smooth workshop operations. Entry-level candidates are welcome; a riding license and basic computer skills help you succeed.

Qualifications

• Willingness to learn; entry-level candidates welcome.
• Class 2A/2B riding license required for test rides and inspections.
• Customer service or workshop counter experience preferred but not required.
• Clear English communication to explain bike issues and recommendations.
• Basic computer skills for invoicing and WhatsApp inquiries.
• Meticulous, detailed, and customer-focused.

Responsibilities

• Inspection & Handover: Pre-service checks, test rides when needed, final handover.
• Customer Advisory: Handle inquiries, advise on maintenance, and recommend parts or upgrades.
• Workshop Admin: Create and fill job sheets, record requests, update statuses, invoicing.

Skills

Willingness to learn

Clear English communication

Basic computer skills

Meticulous and customer-focused

Education

Class 2A / 2B riding license

Job description

Job Summary

We are looking for a hands-on Motorcycle Service Advisor to join our team. In this role, you will be the main touchpoint for riders - handling customer inquiries, inspecting bikes before and after service, recommending parts or accessories upgrades, and managing job sheets to ensure smooth workshop operations.

Key Responsibilities

• Inspection & Handover: Perform initial pre-service checks on bikes, conduct test rides when necessary to verify issues, and double-check work done before final handover to customers.
• Customer Advisory: Handle inquiries (via WhatsApp or in person), advise riders on maintenance, and recommend suitable parts, accessories, or upgrades.
• Workshop Admin: Create and fill up detailed job sheets, record customer requests, update job statuses, and handle invoicing or counter payments.

Requirements

• Willingness to learn is most important - entry-level candidates and fresh school leavers are welcome!
• Class 2A / 2B riding license (or a passion/comfort with riding motorcycles) to perform test rides and inspections.
• Prior customer service or workshop counter experience is a plus, but not required.
• Clear English communication skills to explain bike issues and service recommendations.
• Basic computer skills for invoicing and managing WhatsApp inquiries.
• Meticulous, detailed, and customer-focused.