Mortgage Service Specialist — Shape Financial Futures

OCBC (Singapore); Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

OCBC Bank Singapore is seeking a Mortgage Service Executive to support the smooth processing of loan applications and help customers achieve their financial goals. You will collaborate with sales, credit risk and operations to ensure timely, accurate processing.

The role requires meticulous attention to detail, strong organizational skills, and the ability to work under pressure. A degree or diploma in finance or business administration and at least two years in loan operations are preferred,

Qualifications

• A degree or diploma in a relevant field, such as finance or business administration.
• At least 2 years of experience in loan operations or a related field.
• Strong analytical and problem-solving skills, with attention to detail and ability to work accurately under pressure.
• Excellent communication and interpersonal skills, with ability to build strong relationships with internal stakeholders.
• Strong organizational and time management skills, with ability to prioritize tasks and manage multiple projects simultaneously.
• Familiarity with regulatory requirements and industry developments in loan operations.

Responsibilities

• Processing loan applications and ensuring that all necessary documentation is in order.
• Conducting due diligence on loan applications and verifying customer information.
• Coordinating with internal stakeholders to ensure that loan applications are processed efficiently.
• Maintaining accurate and up-to-date records of loan applications and approvals.
• Identifying and escalating any potential issues or risks to management.

Skills

Loan processing

Due diligence

Stakeholder management

Regulatory awareness

Analytical thinking

Communication skills

Education

Degree or diploma in finance or business administration

Job description

OCBC Bank Singapore is seeking a Mortgage Service Executive to support the smooth processing of loan applications and help customers achieve their financial goals. You will collaborate with sales, credit risk and operations to ensure timely, accurate processing.

The role requires meticulous attention to detail, strong organizational skills, and the ability to work under pressure. A degree or diploma in finance or business administration and at least two years in loan operations are preferred,