Mortgage Service Executive

OCBC Group; Singapore; On-site; SGD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Professional development opportunities

Wellbeing programs

Job summary

OCBC Group is seeking a Mortgage Service Executive to ensure the smooth processing of loan applications and help customers achieve their financial goals. You will collaborate with sales teams and credit risk managers to move applications efficiently, maintain accurate records, and escalate issues when needed.

A degree or diploma in finance or business administration is required, with at least two years in loan operations; strong analytical, communication and organizational skills are essential

Qualifications

• A degree or diploma in a relevant field, such as finance or business administration.
• At least 2 years of experience in loan operations or a related field.
• Strong analytical, communication, and organizational skills; ability to work under pressure and manage multiple tasks.

Responsibilities

• Process loan applications and ensure all necessary documentation is in order.
• Conduct due diligence on loan applications and verify customer information.
• Coordinate with internal stakeholders to ensure efficient processing of applications.
• Maintain accurate and up-to-date records of loan applications and approvals.
• Identify and escalate potential issues or risks to management.

Skills

Analytical skills

Attention to detail

Communication skills

Time management

Organizational skills

Stakeholder management

Education

Degree or Diploma in Finance or Business Administration

Job description

Mortgage Service ExecutiveWhy Join As a Mortgage Service Executive at OCBC, you'll play a critical role in ensuring the smooth processing of loan applications, enabling our customers to achieve their financial goals. You'll be part of a team that's dedicated to delivering exceptional service, and you'll have the opportunity to develop your skills and expertise in a dynamic and supportive environment. How you succeed To succeed in this role, you'll need to be meticulous, organized, think out of the box and able to work well under pressure. You'll need to build strong relationships with internal stakeholders, including sales teams and credit risk managers, to ensure that loan applications are processed efficiently and effectively. You'll also need to stay up-to-date with regulatory requirements and industry developments to ensure that our loan operations are compliant and best-in-class.What you do Your day-to-day responsibilities will include: - Processing loan applications and ensuring that all necessary documentation is in order - Conducting due diligence on loan applications and verifying customer information - Coordinating with internal stakeholders to ensure that loan applications are processed efficiently - Maintaining accurate and up-to-date records of loan applications and approvals - Identifying and escalating any potential issues or risks to management# Who you are - A degree or diploma in a relevant field, such as finance or business administration - At least 2 years of experience in loan operations or a related field - Strong analytical and problem-solving skills, with attention to detail and ability to work accurately under pressure - Excellent communication and interpersonal skills, with ability to build strong relationships with internal stakeholders - Strong organizational and time management skills, with ability to prioritize tasks and manage multiple projects simultaneously - Familiarity with regulatory requirements and industry developments in loan operations# # **What we offer:**Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.