Mortgage Operations Specialist

ocbc; Singapore; On-site; SGD 42,000 - 72,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits package

Professional development opportunities

Job summary

OCBC is seeking a Mortgage Service Executive to ensure smooth processing of loan applications and to support customers in achieving their financial goals. You will join a collaborative team focused on delivering exceptional service in a dynamic environment.

The role emphasizes meticulous documentation, regulatory awareness, and effective coordination with sales and credit risk teams. A degree in finance or business and 2+ years of loan operations experience are preferred.

Qualifications

• Degree or diploma in finance or business administration.
• At least 2 years of experience in loan operations or a related field.
• Strong analytical and problem-solving skills, with attention to detail and ability to work accurately under pressure.
• Excellent communication and interpersonal skills, with ability to build strong relationships with internal stakeholders.
• Strong organizational and time management skills, with ability to prioritize tasks and manage multiple projects simultaneously.
• Familiarity with regulatory requirements and industry developments in loan operations.

Responsibilities

• Processing loan applications and ensuring that all necessary documentation is in order.
• Conducting due diligence on loan applications and verifying customer information.
• Coordinating with internal stakeholders to ensure that loan applications are processed efficiently.
• Maintaining accurate and up-to-date records of loan applications and approvals.
• Identifying and escalating any potential issues or risks to management.

Skills

Analytical skills

Problem solving

Communication

Organization & time management

Attention to detail

Education

Bachelor's degree in Finance/Business

Tools

Regulatory knowledge

Job description

OCBC is seeking a Mortgage Service Executive to ensure smooth processing of loan applications and to support customers in achieving their financial goals. You will join a collaborative team focused on delivering exceptional service in a dynamic environment.

The role emphasizes meticulous documentation, regulatory awareness, and effective coordination with sales and credit risk teams. A degree in finance or business and 2+ years of loan operations experience are preferred.