Mortgage Specialist

OCBC; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits

Community initiatives

Learning and development opportunities

Wellbeing and growth

Job summary

OCBC in Singapore is seeking a Mortgage Specialist to grow the bank's mortgage business and provide loan advisory that meets customers' property financing needs. You'll identify sales opportunities, work with clients and referral partners, and deliver attentive after‑sales service, with weekend availability and a focus on integrity and customer outcomes.

Join a team committed to exceptional service, professional development, and building lasting relationships while contributing to OCBC's

Qualifications

• Positive working attitude and strong customer service skills.
• Degree or diploma with sales experience in banking and financial services.
• Willing to work on weekends; target-driven and able to perform under pressure.
• Fresh graduates are welcome to apply.

Responsibilities

• Grow OCBC mortgage business by providing loan advisory and home loan solutions.
• Identify and maximize sales opportunities while delivering excellent after-sales service.
• Build and manage long-term relationships with customers and referral partners.
• Plan sales visits and presentations to potential customers, working independently.

Skills

Sales experience

Customer service

Bilingual

Time management

Education

Degree or diploma with sales experience in banking and financial services

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future‑ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

Your Opportunity Starts Here.

Inviting you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career.

Why Join

Helping customers achieve their dream of homeownership is a rewarding experience. As a CSL Mortgage Specialist at OCBC, you'll have the opportunity to make a meaningful impact on people's lives while building a successful career. You'll be part of a team that's dedicated to providing excellent customer service and finding the right mortgage solutions for our customers.

How You Succeed

To excel in this role, you'll need to understand our customers' needs and desires. You'll work closely with them to identify the right mortgage products and services that meet their goals. Building strong relationships and providing exceptional after‑sales service will be key to your success. You'll also need to stay up-to-date with market trends and competitor activity to maximise sales opportunities.

What You Do

As a Mortgage Specialist, you will be responsible for the growth of OCBC mortgage business while providing loan advisory and solutions to meet the property financing needs of customers. You will identify and maximise sales opportunities, and also proactively build and manage long‑term customer relationships with an emphasis on good after‑sales service. Sales staff is expected to work independently and take charge of your own time planning sales visits and presentations to potential customers. This role encompasses engagement via networking with potential business referrals. A strong emphasis is placed on sales’ integrity and ability to follow the correct procedure and bank’s policies. With an emphasis on accurately profiling customers' needs, you will actively promote home loans to customers through alliance and referral by agents, lawyers and developers. You will identify and maximise sales opportunities, and will also proactively build and manage long‑term customer relationships as well as provide good after‑sales service. You will work independently and take charge of your own time planning sales visits and presentations to potential customers and progressively build referral base of your very own through regular contact with your referral sources.

Who You Are

• Positive working attitude, good customer service skills, bilingual spoken and a high degree of initiative.
• Preferably a degree or diploma with sales experience in the banking and financial services industry.
• Driven and able to work well under pressure to meet sales targets, and also able to commit to work on weekends.
• Fresh graduates without prior work experience are also welcome to apply.

What We Offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry‑leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.